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Tag: eBay feedback

eBay Test Hints at Feedback Changes Ahead

May 11, 2015August 18, 2017 Ina Steiner

eBay confirmed it is running tests of its feedback system after some sellers reported the marketplace was hiding seller feedback on listing pages. eBay spokesperson Karen Crocker Snell confirmed the tests and said the company […]

Marketplaces, NewseBay, eBay feedback

eBay Changes Ahead: New Feedback System, Traffic Reports

May 4, 2015August 18, 2017 Ina Steiner

eBay has some major changes queued up that will impact sellers. On Friday, a top executive revealed to shareholders that eBay would be rolling out a new feedback system. And the same day, it sent […]

Marketplaces, NewseBay, eBay changes, eBay feedback, eBay traffic reports

eBay Changes Defect Policy for Revised Feedback

December 2, 2014August 26, 2017 Ina Steiner

Many sellers believe that if a buyer revises their feedback from a negative or neutral to a positive, it should no longer count as a defect against their account. But earlier this year as part […]

Marketplaces, NewseBay feedback, eBay seller standards

eBay Muddies Feedback Despite Promising Transparency

August 28, 2014September 2, 2017 Ina Steiner

Five months after acknowledging the importance of transparency in its feedback system, eBay has made another change that actually reduces it by removing the date and time stamp on users’ feedback pages. The change suddenly […]

Marketplaces, NewseBay feedback

eBay Feedback Glitch: Users Unable to Leave Feedback Ratings

June 27, 2014September 4, 2017 Ina Steiner

eBay users are unable to leave feedback for their trading partners. Some sellers have taken to the eBay discussion boards and the Ecommerce EKG board to report the problem. In a bit of poor timing, […]

Marketplaces, NewseBay feedback, eBay glitch

Toolhaus Suspends eBay Feedback Tools

May 28, 2014September 4, 2017 Ina Steiner

eBay users were disappointed when they visited the Toolhaus.org website on Monday and saw a message saying the site was experiencing extreme difficulties. “How extreme? Extreme enough that we may not be back. We’re no happier about […]

News, Selling ToolseBay feedback, Toolhaus

Some Hail eBay’s Latest Attempt to Improve Feedback

March 25, 2014September 20, 2017 Ina Steiner

eBay is finally giving sellers something they’ve been requesting for years: more transparency in the feedback ratings left by buyers. In its early days when auctions ruled, eBay’s feedback system was all that deterred buyers […]

Marketplaces, NewseBay feedback

Why Pierre Omidyar Launched the eBay Feedback System

January 22, 2014September 23, 2017 Ina Steiner

eBay’s Pierre Omidyar hasn’t talked this much about the company he founded in years. But in order to get press about his new startup, he’s doing interviews, and the story of eBay’s founding (the real […]

Marketplaces, NewseBay feedback, Pierre Omidyar

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