Ecommerce Industry News
Some sellers who learned of eBay’s latest plans to make changes to the feedback system said they hoped eBay would reinstate their ability to leave negative or neutral feedback for buyers. But an eBay manager […]
eBay confirmed it is running tests of its feedback system after some sellers reported the marketplace was hiding seller feedback on listing pages. eBay spokesperson Karen Crocker Snell confirmed the tests and said the company […]
eBay has some major changes queued up that will impact sellers. On Friday, a top executive revealed to shareholders that eBay would be rolling out a new feedback system. And the same day, it sent […]
Many sellers believe that if a buyer revises their feedback from a negative or neutral to a positive, it should no longer count as a defect against their account. But earlier this year as part […]
Five months after acknowledging the importance of transparency in its feedback system, eBay has made another change that actually reduces it by removing the date and time stamp on users’ feedback pages. The change suddenly […]
eBay users are unable to leave feedback for their trading partners. Some sellers have taken to the eBay discussion boards and the Ecommerce EKG board to report the problem. In a bit of poor timing, […]
eBay users were disappointed when they visited the Toolhaus.org website on Monday and saw a message saying the site was experiencing extreme difficulties. “How extreme? Extreme enough that we may not be back. We’re no happier about […]
eBay is finally giving sellers something they’ve been requesting for years: more transparency in the feedback ratings left by buyers. In its early days when auctions ruled, eBay’s feedback system was all that deterred buyers […]
eBay’s Pierre Omidyar hasn’t talked this much about the company he founded in years. But in order to get press about his new startup, he’s doing interviews, and the story of eBay’s founding (the real […]