Customer Service by Amazon Archives

20 Jan, 2026

Rewards Program Launched for Customer Service by Amazon

November 29, 2021November 29, 2021 Ina Steiner

Amazon is offering free or discounted rates to sellers who use Customer Service by Amazon (CSBA) through a new rewards program. Amazon launched CSBA in the summer and officially announced it last month at the Amazon Accelerate conference. Note that Read more

Now You Can Pay Amazon to Deal with Your Customers

October 21, 2021October 21, 2021 Ina Steiner

Now you have the option of paying Amazon to deal with your customers – but should you? That depends a lot on the type of selling you conduct on the marketplace. Amazon announced Customer Service by Amazon (CSBA) at today’s Read more