Amazon is surveying sellers who fulfill their own orders (as opposed to using Amazon fulfillment) to gather feedback on its Fulfillment by Merchant (FBM) solutions as well as programs such as Seller Fulfilled Prime and Climate Pledge Friendly. The survey Read more
Amazon falsely flagged listings as being miscategorized as “Seeds and Plants,” with many sellers reporting that bots misidentifying items including sporting goods, an industrial thread locker, shoes, toys, clothing, candy, books, and curtain rods included in the takedown notices. In Read more
Amazon revealed that this year’s Prime Day sale will take place in 3 weeks, on July 16 – 17, 2024. It will be Amazon’s 10th Prime Day event, and executive Dharmesh Mehta said in a post on LinkedIn that Prime Read more
Over 200,000 sellers have used one of Amazon’s generative AI listing tools, with over 30,000 of them from the EU, according to Dharmesh Mehta, Vice President of Amazon’s Selling Partner Services. In a post on LinkedIn on Thursday, Mehta pointed Read more
Amazon is expanding its Subscribe & Save program to seller-fulfilled products, it announced to FBA sellers this week. Subscribe & Save offers discounts on frequently used products if buyers commit to future purchases on a regular schedule through the program. Read more
Omnisend surveyed 4,000 people across the US, UK, Australia, and Canada and found that Chinese marketplaces – including AliExpress and newer players like Temu and Shein – are gaining traction because of shoppers’ desire for value. The marketing firm said Read more
Amazon updated the Feedback Manager tool in Seller Central, explaining that sellers can now see their seller-fulfilled customer service performance across three critical insights: contacts, response time, and buyer sentiment. “These updates can help you identify opportunities for customer service Read more
Amazon can now deliver orders by drones to more customers after the Federal Aviation Administration (FAA) approved its request to operate drones beyond visual line of sight, known as “BVLOS.” Later this year, Amazon will expand beyond Texas and California Read more
Amazon confirmed it will hold its 10th Prime Day sale in July, and sellers reportedly had until May 17th to submit deals for a chance to be selected for Prime Day deals. But as Jungle Scout’s Eva Hart told us, Read more
In 2021, Amazon tightened a policy that requires sellers to obtain insurance and expanded its A-to-Z Guarantee to cover customers against defective products in cases of property damage or personal injury, even when a third-party seller has sold the item. Read more
