Amazon is a distributor, according to an order from the US Consumer Product Safety Commission (CPSC), and is therefore responsible for recalling defective or unsafe products sold through its FBA fulfillment program. An Amazon spokesperson told EcommerceBytes it plans to Read more
Amazon is shortening the window for sellers to make claims when the company loses their inventory in its fulfillment centers, starting in October. But the following month it will begin proactively reimbursing sellers who use FBA when fulfillment centers report Read more
The Better Business Bureau lets consumers leave reviews for and file complaints against businesses, but now the BBB has teamed up with one of those businesses to crack down on fake reviews. Amazon announced on Thursday it has filed a Read more
Adobe said consumers spent $7.2 billion on July 16 (Tues.), the first day of the Prime Day event. That’s nearly 12% higher than last year and the biggest ecommerce day (and mobile shopping day) so far in 2024. Online sales Read more
Amazon is surveying sellers who fulfill their own orders (as opposed to using Amazon fulfillment) to gather feedback on its Fulfillment by Merchant (FBM) solutions as well as programs such as Seller Fulfilled Prime and Climate Pledge Friendly. The survey Read more
Amazon falsely flagged listings as being miscategorized as “Seeds and Plants,” with many sellers reporting that bots misidentifying items including sporting goods, an industrial thread locker, shoes, toys, clothing, candy, books, and curtain rods included in the takedown notices. In Read more
Amazon revealed that this year’s Prime Day sale will take place in 3 weeks, on July 16 – 17, 2024. It will be Amazon’s 10th Prime Day event, and executive Dharmesh Mehta said in a post on LinkedIn that Prime Read more
Over 200,000 sellers have used one of Amazon’s generative AI listing tools, with over 30,000 of them from the EU, according to Dharmesh Mehta, Vice President of Amazon’s Selling Partner Services. In a post on LinkedIn on Thursday, Mehta pointed Read more
Amazon is expanding its Subscribe & Save program to seller-fulfilled products, it announced to FBA sellers this week. Subscribe & Save offers discounts on frequently used products if buyers commit to future purchases on a regular schedule through the program. Read more
Omnisend surveyed 4,000 people across the US, UK, Australia, and Canada and found that Chinese marketplaces – including AliExpress and newer players like Temu and Shein – are gaining traction because of shoppers’ desire for value. The marketing firm said Read more
