Amazon cancellation process Archives

05 Sep, 2025

Some Amazon Cancellation Notifications Slip through the Cracks

January 22, 2023January 22, 2023 Ina Steiner

Amazon changed the way it notified sellers of order cancellation requests last year. However, the company confirmed months after the rollout that some cancellation notifications were slipping through the cracks, and it appears the problem persists in the New Year. Read more

Despite Seller Pushback, Amazon Revises Buyer-Cancellation Process

May 26, 2022May 26, 2022 Ina Steiner

Despite protests from sellers when Amazon announced a new way of notifying sellers of buyer cancellation requests, the company began implementing the change last week, it announced yesterday. Amazon had informed sellers in February that it would no longer send Read more