With Black Friday creep, brick-and-mortar stores weren’t the only retailers working on Thanksgiving Day. Endicia, whose online postage service helps online merchants ship their ecommerce orders via the U.S. Postal Service, found shipping volume was up 45% on Thanksgiving Day over Read more
The Monday following Thanksgiving, known as Cyber Monday, is traditionally one of the busiest online shopping days, and this year, research firm comScore said desktop sales (not including mobile) grew 18% over last year to $1.735 billion. That makes it Read more
It’s Cyber Monday, and we’re wrapping up the most hyped holiday-shopping weekend of the season, with Thanksgiving, Black Friday and Small Business Saturday behind us. By many accounts, it was a good holiday weekend for merchants, with some key shopping Read more
While eBay got people nervous last month when it announced a cautious outlook for the holiday season, research firm comScore came out with a healthy forecast for US online spending on Tuesday, reporting an expected 14% year-over-year growth, or 16% when factoring in mobile Read more
The continued rise of a shopping trend where Canadian consumers do their online purchasing from US ecommerce sites looks ready to increase in number again. An October 2013 survey of Canadians by UPS Canada and Leger Marketing, found 24 percent plan to Read more
Many people use smartphones and tablets to access the Internet in addition to using desktops and laptops. eBay set out to learn more how shoppers who use multiple devices conduct their holiday shopping and is now sharing the results along Read more
In today’s guest column, Margaret Kuchler, Director of Industry Marketing at Akamai Technologies, says studying 2012 online holiday shopping traffic can help merchants understand what to expect in 2013. The best way to anticipate holiday web traffic for the upcoming Read more
Returns are a major hassle for retailers and can be costly, and it’s also an area of concern due to fraud. Last year, according to NRF’s Return Fraud survey, retailers estimated they would lose $2.9 billion due to return fraud Read more
