Not happy with the presents you received for Christmas? This year, Amazon is again joining eBay in making entreaties to customers to sell their unwanted gifts on its marketplace. Surprised? This is actually Amazon’s fourth year of post-holiday marketing to consumer shoppers. Read more
The retail websites of Lowe’s, Target and Best Buy have done the best job of providing a good customer experience when it comes to product returns, according to a new study by Qubit. The company studied ten top retail websites Read more
Can you get it to me in time for Christmas? is a common question from buyers fielded by online merchants this time of year. Over the weekend, online discussion boards filled with sellers reporting expedited delivery requests from holiday shoppers – Read more
Online shoppers have spent $37.8 billion from their desktop computers for the first 45 days of the November-December 2013 holiday season, according to comScore, which said strong weekends helped online spending exceed expectations. For the first time ever, the most Read more
Merchants in the U.S. do a lot of importing of goods from other countries to sell online, but how much shopping do international buyers do on U.S. websites? Statistics from Borderfree suggest it’s growing at a fast pace thanks to Read more
Holiday shoppers spent $1.4 billion online from their desktops on Green Monday (December 9th), up 10 percent versus year ago. It represented the third heaviest online spending day of the holiday season-to-date. ComScore chairman Gian Fulgoni noted that the 10-percent Read more
There seems to be no shortage of nicknames for days during the holiday shopping season. Black Friday was all alone for years until Cyber Monday came along. Now it has Gray Thursday, aka Thanksgiving, and Green Monday to keep it Read more
Retailers have reached out to potential customers earlier in the year, ahead of the traditional shopping period, spent more on paid search, and competed heavily on price. That price competition, according to analysis from Susquehanna International Group, (SIG) may have been Read more
With Black Friday creep, brick-and-mortar stores weren’t the only retailers working on Thanksgiving Day. Endicia, whose online postage service helps online merchants ship their ecommerce orders via the U.S. Postal Service, found shipping volume was up 45% on Thanksgiving Day over Read more
The Monday following Thanksgiving, known as Cyber Monday, is traditionally one of the busiest online shopping days, and this year, research firm comScore said desktop sales (not including mobile) grew 18% over last year to $1.735 billion. That makes it Read more
