Jewelry sellers on the Amazon.com marketplace have been finding their businesses under greater scrutiny for at least the last months of 2013. Some forum discussions by Amazon sellers indicate the company is actively seeking to stop potential problems with items being sold Read more
Each January we ask a panel of industry experts to participate in our “Online Selling Trends” series, asking them about the challenges and opportunities they see for online sellers in the New Year. This year, we also talk directly to Read more
Over the holidays, StellaService set out to test merchants when it came to delivering orders in time for Christmas, and ordered a total of 75 packages to be delivered to locations around the country. StellaService is a research firm that studies how Read more
One of the ways eBay drives traffic to marketplace product listings is through its affiliate program, called the eBay Partner Network (ePN). The company rewards affiliates (publishers) for sending shoppers to the eBay Marketplace, and over the holiday shopping season, Read more
Online sellers are used to being on the receiving end of feedback and are frequently rated on a range of criteria like speed of delivery. But sellers rarely have the opportunity to rate the marketplaces on which they sell, and Read more
eBay employs four full-time economists who analyze data generated by 100 million users and 400 million active listings, and who mine behavioral data for insights – and it’s looking for more help. eBay is attending the American Economic Association conference Read more
PayPal is blaming eBay Checkout for a problem that causes it to overcharge buyers in certain situations. Buyers have reported that in cases where sellers have passed along discounts, PayPal is charging them for the higher, pre-discounted amount. Many sellers Read more
Online shoppers spent a record $1.735 billion on Cyber Monday 2013, 18% over the same day last year, but the season as a whole rose only 10% higher than last year to $42.8 billion, according to comScore numbers, which counts Read more
Research commissioned by Rogers Communications and conducted by Harris-Decima found that users of mobile devices are loathe to give them up – 28% of Canadians surveyed would be willing to skip their morning coffee in exchange for anytime, anywhere internet Read more
You may have heard about the recent pricing glitch at Delta Airlines that let shoppers scoop up ultra-cheap flights. Fares that normally cost thousands of dollars went for double digits. It’s every seller’s nightmare to inadvertently sell their stock for less than Read more
