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Category: News

Amazon Uses Robots to Help Fulfill Holiday Orders

December 2, 2014August 26, 2017 David A Utter

While mentions of drones were absent from Amazon.com’s latest discussion of technology and its business, the company still had plenty of high tech talking points regarding its newest approach to the humble warehouse, otherwise denoted by Amazon as a fulfillment Read more

Marketplaces, NewsAmazon robotics

eBay Changes Defect Policy for Revised Feedback

December 2, 2014August 26, 2017 Ina Steiner

Many sellers believe that if a buyer revises their feedback from a negative or neutral to a positive, it should no longer count as a defect against their account. But earlier this year as part of the Spring Seller Update, Read more

Marketplaces, NewseBay feedback, eBay seller standards

Clarifying When Returns Result in eBay Defects

December 2, 2014August 26, 2017 Ina Steiner

We’ve been hearing a lot of angst from eBay sellers about under which circumstances product returns result in defects for the seller. eBay instituted a defect policy in August somewhat similar to Amazon ODR (Order Defect Rate), and sellers are concerned that Read more

Marketplaces, NewseBay returns, eBay seller standards

Are Amazon Delivery Delays Turning Off Prime Members?

December 2, 2014August 26, 2017 Ina Steiner

Shoppers who belong to the Amazon Prime shipping program are seeing delays in expected delivery of their packages. It’s not clear whether it’s a software glitch that is displaying incorrect dates, or whether the company is actually unable to fulfill Read more

Marketplaces, News, ShippingAmazon Prime, Shipping delays

eBay UK Sweeps: Forget Delivery, Pick up Orders In-Store

December 1, 2014August 26, 2017 Ina Steiner

eBay kicked off a sweepstakes to encourage shoppers to use its Click & Collect service when purchasing items from sellers. Buyers who choose to pickup their eBay orders at a participating Argos department store instead of having sellers ship packages Read more

Marketplaces, NewseBay UK, Package pickup

eBay UK Runs Promotion Designed to Attract Cheap Auctions

December 1, 2014August 26, 2017 Ina Steiner

eBay is running a promotion for sellers in the UK, and unlike most promotions, it’s not a free-listing sale. Instead, eBay UK is giving sellers a 30% discount on Final Value Fees, the commission fee the pay when an item Read more

Marketplaces, NewseBay Promotion, eBay UK

eBay Kicks Off Listing Promotion on Cyber Monday

December 1, 2014August 26, 2017 Ina Steiner

The clock is ticking with only a few weeks remaining before holiday shoppers will no longer feel confident of getting online orders delivered before Christmas. eBay is running a promotion to encourage sellers to list more items to restock its Read more

Marketplaces, NewseBay Promotion

eBay Seller Hampered from Vetting Buyer of a $7,000 Item

December 1, 2014August 26, 2017 Ina Steiner

It’s reasonable to expect a retailer of any size to vet buyers in an effort to avoid fraud, especially those customers purchasing high-ticket items. But one seller said eBay doesn’t provide the tools to let them do that. The seller Read more

Marketplaces, NewseBay buyer vetting

PayPal Offers Tips to Attract Online Holiday Shoppers

November 28, 2014August 26, 2017 Ina Steiner

PayPal offered some advice to retailers on attracting holiday shoppers to their online stores. The three “last-minute” tips came in the form of a blog post written by Dan Leberman, a vice president at PayPal. Don’t offer discounts to buy, Read more

News, PaymentsPayPal

Thanksgiving Sales Rise While Average Order Size Falls

November 28, 2014August 26, 2017 Ina Steiner

Online sales were up on Thanksgiving as more people find it acceptable to shop on the major American holiday, but the average order size fell compared to last year. IBM’s Holiday Benchmark Data said Thanksgiving Day sales rose 14.3% compared Read more

News, Trends and Shopping DataHoliday shopping 2014

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