Some sellers who learned of eBay’s latest plans to make changes to the feedback system said they hoped eBay would reinstate their ability to leave negative or neutral feedback for buyers. But an eBay manager has made it clear that Read more
The US Postal Service ended its last quarter with a 1.3% rise in operating revenue driven by a 14.4% growth in shipping and package volume. However, the agency suffered a net loss of $1.5 billion, much of it due to Read more
eBay sellers say they’re unable to access their Store traffic reports as the deadline for the end of the reports approaches. eBay is doing away with eBay Stores Traffic reports as of June 30th, having notified sellers through an email Read more
eBay confirmed it is running tests of its feedback system after some sellers reported the marketplace was hiding seller feedback on listing pages. eBay spokesperson Karen Crocker Snell confirmed the tests and said the company would use the results to Read more
Remember when there was a sense of urgency when finding items on eBay? It’s becoming apparent that current management now prefers longer duration, fixed-price listings rather than short-duration auctions, as evidenced by its May 1st fee changes. A current seller Read more
Sellers are discussing a new format in how Amazon displays offers in the book category. The issue is important to sellers since it can make a big difference in the exposure they get. Not everyone is seeing the change, and Read more
The rates the Postal Service was going to roll out last month will instead go into effect on May 31st, and the Postal Regulatory Commission formally approved the last of the rate changes on Thursday. The changes coming on May Read more
Google wants Mom and Pop retail stores to join their larger brethren in using its ad program to reach online shoppers. It recently launched a new hub for retailers, urging them to advertise through Google Shopping. Google Shopping Product Marketing Read more
eBay received bad press in the UK over the way the company handles fraud and disputes. A reader wrote to EcommerceBytes with a link to the article, calling the 2-page spread depressing reading. The Daily Mail’s “This Is Money” interviewed Read more
Problems with Amazon’s backend where sellers manage orders, print postage and conduct other selling activities prevented sellers from processing orders for about 3 hours on May 6th – and much longer for some sellers. Reports started coming in at about Read more
