Love it or hate it, eBay’s Global Shipping Program (GSP) is a priority for the company, and eBay announced that on May 15, it added 38 new countries to the program. That brings the total number of countries in the Read more
eBay is holding a conference in Las Vegas in July where sellers can gain insights into eBay’s long term strategy, receive updates on seller tools, and learn about programs to grow their businesses. eBay OPEN will take place at the Venetian Read more
There are three main reasons why online shoppers return goods, according to UK postal service Royal Mail. The number one reason for returns: poor fit. The postal service research also found that 20% of those who returned an item purchased Read more
If the economy slows down, small and medium-sized merchants will use free shipping as their top strategy to maximize sales during the holiday shopping season, according to a recent survey. However, the majority of respondents believe online sales will improve Read more
eBay auctions continue to falter, with auction format listings declining 20% in the first three months of 2016 compared to the same period the year before – yet the marketplace has failed to address a critical problem that stands in Read more
Most people prefer to complain using online methods, according to a new survey from Trustpilot, a review community for online shoppers. The national survey of 1,000 adults conducted by OnePoll found that 62% of Americans prefer online methods to complain when Read more
Amazon made a second announcement this week impacting third-party merchant fees: on Thursday, it said it will change the way it calculates something called High-Volume Fees. The sellers who fear they are the hardest hit are sellers of items that Read more
eBay’s answer to Amazon Prime during the holiday season in particular is a program called Fast ‘N Free. eBay’s top two executives told a Wall Street analyst this week that it would launch in the second half of 2016 a Read more
Amazon uses artificial intelligence (AI) to power its search and product recommendation systems, and now other companies will be able to use it and tinker with the sophisticated technology. Wired reported on Monday that Amazon unveiled the open source AI framework Read more
Etsy launched a new shipping tool for its sellers in Canada. The Price Your Shipping a tool allows Canadian sellers to look up shipping costs for items going to a specific destination in Canada, the United States and other countries Read more
