Sellers frequently complain about the quality of customer service on most online marketplaces. This week, Amazon invited sellers to rate support staff after each email interaction, even before their cases have been resolved, stating it was making the change based Read more
eBay told sellers about its intention to change the cancellation process in an August 15th Seller Announcement Board post, and on August 28th, it informed sellers through email that it rolled out the change. The header of the email notification Read more
eBay reported that sellers are unable to print packing slips “as the page is just spinning in circle and is blank.” A report about the glitch also came into Ecommerce EKG on September 2, 2024 – a reader with the Read more
Amazon invited sellers who list on Amazon Handmade to attend a Holiday Maker panel next week. “This is your chance to hear directly from your fellow Handmade makers on their top tips and tricks for preparing your business for a Read more
eBay is making it more challenging for casual sellers in the UK by reducing the number of free listings they qualify for and by eliminating the cash option for local pickups. Earlier in August, eBay UK had notified some private Read more
Walmart held its Let’s Grow! Seller Summit in San Francisco this week where it announced a host of new opportunities for sellers on its marketplace platform. One headline grabbing announcement: Walmart will allow sellers to list used goods – including Read more
Etsy announced Wednesday it has evolved its search and discovery experience to factor in the quality of listings, including listing detail, photo quality, and customer service track records. Etsy said it was also delivering more diversified results so that buyers Read more
Etsy advised sellers of some improvements to gift features as part of its “journey to become the go-to gifting destination.” It also launched its Holiday Hub, which it described as sellers’ “go-to resource for the upcoming gift-giving season” where they Read more
PayPal sent an email to its customers on Friday notifying them of changes it will soon implement. Beginning September 1st, it will no longer make available two of its reports it had previously made available to merchants. And in October, Read more
Amazon will hold its Prime Big Deal Days event in October this year, and sellers who use its FBA fulfillment service will have until September 13 to get their inventory to US fulfillment centers. Last year, Amazon held the Prime Read more
