Brian Burke will replace Rich Matsuura as eBay’s Director of Global Seller Trust after Matsuura left the company early this month. eBay spokesperson Ryan Moore confirmed the departure, telling EcommerceBytes, “Rich decided to leave eBay to pursue new opportunities about Read more
eBay sellers often turn to the company’s discussion boards to seek advice or discuss business issues, but in June, they’ll have to get used to a whole new structure. eBay is overhauling its discussion boards yet again. An eBay moderator Read more
eBay has reached out to third-party developers after learning about a security breach in which criminals accessed eBay’s user database. eBay revealed the hacking incident to the public on Wednesday, May 21st. With eBay requesting that users change their passwords Read more
EcommerceBytes called on Zulfikar Ramzan, Chief Technology Officer of Elastica, to provide some context around eBay’s security breach. In Part 1, he talked about what’s going on at eBay right now based on his experience working with other companies that have Read more
eBay sellers learned last week that cyber criminals hacked into eBay and accessed user data. eBay warned all users to change their passwords as a precaution, but aside from a general description of what took place, many questions remain unanswered. Read more
Etsy is running a test in which it is hiding shipping costs on listing pages for some shoppers. Etsy didn’t announce the test, but acknowledged it when a seller reported the issue as a bug and added that she was considering closing Read more
Search-engine experts say eBay has taken a serious hit in search results due to Google’s latest changes to its search algorithm, leading to a drop in traffic for eBay. This is a phenomenon eBay sellers understand very well since they Read more
Once a year, top executives at publicly traded companies take an hour to talk directly to the people who invested money in the firms – shareholders. But Amazon on Wednesday demonstrated its well known obsession for secrecy. Not only did Read more
Cyber attackers compromised a small number of employee log-in credentials, allowing unauthorized access to eBay’s corporate network. The attackers gained access to users’ encrypted passwords and sensitive information, the type that could be used in phishing or social engineering attacks, Read more
Sellers are reporting they are unable to list valuable coins for sale on eBay. A reader alerted EcommerceBytes to the problem, writing that as of May 15th, listings over $2500 will not list for sellers despite meeting criteria. “eBay has Read more
