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Category: Marketplaces

eBay Top Rated Sellers Debate Pending Returns Policy Change

April 14, 2016July 23, 2017 David A Utter

Recently eBay sellers designated as Top Rated by the company began receiving reminders that an upcoming change to the returns policy will soon be in force. Effective May 1, Top Rated sellers will have to provide a 30 day returns Read more

Marketplaces, NewseBay policies

eBay Changes to Search Could Impact Seller Visibility

April 12, 2016July 23, 2017 Ina Steiner

eBay warned sellers on Monday that not having Product Identifiers in listings could decrease their visibility in search – that’s because eBay added a feature that allows buyers to search by Product Identifier numbers. “Starting today, buyers can search for Read more

Marketplaces, NewseBay Search

Can the NFL Ban on Marketplace Sales Succeed?

April 12, 2016July 23, 2017 Ina Steiner

The National Football League is taking a new approach to tackling the problem of counterfeit goods on marketplaces like eBay and Amazon. Part of its strategy: it’s demanding manufacturers stop selling to marketplace sellers or to any retailer who sells Read more

Marketplaces, NewsAmazon brand gating, Major leagues

New eBay Promo Good for All Formats

April 11, 2016July 23, 2017 Ina Steiner

eBay’s latest promotion is good for auction and fixed price listings, but like most these days, it is by invitation only. Invited sellers who activate the promotion can list up to 500 listings and pay no insertion fee. The tagline Read more

Marketplaces, NewseBay Promotion

eBay Helps Customers Reclaim Email Addresses

April 11, 2016July 23, 2017 David A Utter

eBay customers unable to create a new account because their email address has already been associated with an account can now reclaim their email addresses. It’s a situation eBay will address as part of their work on improving identity management. “Reclaimed Read more

Marketplaces, NewseBay

How to Control Your Message to eBay Mobile Shoppers

April 11, 2016July 23, 2017 Ina Steiner

eBay came clean last week about the way it displays sellers’ product listings to mobile shoppers, revealing that since last fall, it has been truncating sellers’ descriptions in the US. This summer, it will provide sellers with a way to Read more

Marketplaces, NewseBay mobile

Newegg to Offer Support via Facebook Messenger

April 8, 2016July 23, 2017 Ina Steiner

Newegg said this week it will be one of the first companies to offer customer support via Facebook Messenger for Business, Facebook’s instant messaging service. Tech retailer Newegg said the new capability is an important asset to add to the Read more

Marketplaces, NewsFacebook, Newegg

eBay Enters into Strategic Relationship with BigCommerce

April 8, 2016July 23, 2017 Ina Steiner

eBay is furthering its ties with BigCommerce, an ecommerce platform for small sellers wanting to easily set up their own store. When eBay killed off its own store-hosting solutions ProStores and Magento Go in 2015, eBay had recommended Bigcommerce as an alternative. Read more

Marketplaces, NewsBigCommerce, eBay

eBay to Make Seller Feedback Searchable

April 8, 2016July 23, 2017 Ina Steiner

eBay is preparing to make a major change to its feedback feature – some users are seeing a new tab that allows them to search sellers’ feedback. A few users spotted the new feature as far back as March 28, Read more

Marketplaces, NewseBay feedback

Amazon CEO Opens Up about Marketplace Initiatives

April 7, 2016July 23, 2017 Ina Steiner

Amazon CEO Jeff Bezos opened up about some Marketplace initiatives in a letter to shareholders where he seemed more open than usual, discussing the company culture and its willingness to embrace failure. For many years, Amazon has reported having about Read more

Marketplaces, NewsAmazon, Jeff Bezos

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