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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Bonanza, Etsy, eBay and Amazon Top 2014 Sellers Choice Awards

February 3, 2014September 23, 2017 Ina Steiner

Bonanza topped this year’s Seller’s Choice Awards for the first time, followed by Etsy in the number two spot. Over 12,000 sellers rated the online marketplaces on which they sell – this is the fifth annual Sellers Choice Awards for Read more

Marketplaces, NewsSellers Choice, Sellers Choice 2014

Online Marketplace Bonanza Launches Amazon Importer

February 3, 2014September 23, 2017 Ina Steiner

Online marketplace Bonanza has launched an Amazon importer in beta. The feature allows sellers to import listings from Amazon.com. Since the feature uses Amazon’s API, the import tool can only be used by sellers who have a Pro Account on Read more

Marketplaces, NewsBonanza

More on USPS Postage Rate Changes – and Should You Fear Italy?

January 31, 2014September 23, 2017 Ina Steiner

Online sellers keep a close eye on shipping costs, and this week we’ve been bringing you content about the USPS postage rate changesthat took effect on Sunday. In keeping with the theme of saving time and money, here is additional perspective Read more

News, ShippingUSPS, USPS Rates

Etsy CEO Chad Dickerson Reflects on 2013

January 31, 2014September 23, 2017 Ina Steiner

Etsy CEO Chad Dickerson vowed to do a better job communicating with the community in the fall, and each quarter he takes to the Etsy blog as part of that commitment. He started off his most recent post this week by reporting Read more

Marketplaces, NewsChad Dickerson, Etsy

Amazon Releases Q4 Earnings, Drops Bombshell about Prime Fees

January 31, 2014September 23, 2017 Ina Steiner

Amazon CFO Tom Szkutak revealed big news on Thursday – the company will raise the cost of Amazon Prime membership in the U.S. by somewhere between $20 – $40. The current fee is $79 and includes free 2-day shipping, Amazon Read more

Marketplaces, NewsAmazon financials, Amazon Prime

Reddit Bans Overeager Etsy Sellers

January 30, 2014September 23, 2017 Ina Steiner

Reddit has “soft-banned” Etsy links due to what the site says is a recent rise of spam posts by apparently overeager sellers who don’t follow Reddit’s rules when promoting their listings on its site. Reddit is an irreverent social-networking site Read more

News, Trends and Shopping DataEtsy, Reddit

Etsy Retires Seller Ratings Known as Customer Service Stats

January 30, 2014September 23, 2017 Ina Steiner

Etsy is retiring a seller rating feature called Customer Service Stats (CSS), a way for sellers to keep track of key customer service metrics. Launched last year, the CSS stats were initially controversial, as sellers feared Etsy would use them Read more

Marketplaces, NewsEtsy changes

Bonanza Makes It Easier to Sell Personalized Goods

January 30, 2014September 23, 2017 Ina Steiner

Offering shoppers the ability to customize or personalize products can be a successful strategy for online merchants, but it isn’t always easy to handle such orders on online marketplaces. Bonanza has added a feature designed to make it easier for Read more

Marketplaces, NewsBonanza, customization

eBay Denies Claim of PayPal Security Breach

January 30, 2014September 23, 2017 Ina Steiner

eBay responded to claims of a breach of security at its PayPal payments unit in a report that was published in a blog post by a former Google software engineer. Naoki Hiroshima published the post, “My $50,000 Twitter Username Was Read more

News, Payments, Security and Fraud IssuesPayPal security

Etsy Lays out Plans to Help Sellers at Town Hall Meeting

January 29, 2014September 23, 2017 Ina Steiner

Etsy has big plans to help sellers in the New Year, and managers laid out plans during a Town Hall meeting on Tuesday. CEO Chad Dickerson kicked off the event, reporting that Etsy members sold $1.35 billion in goods in Read more

Marketplaces, NewsChad Dickerson, Etsy, Heather Jassy, Nickey Skarstad

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