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Etsy CEO Chad Dickerson Reflects on 2013

Etsy CEO Chad Dickerson vowed to do a better job communicating with the community in the fall, and each quarter he takes to the Etsy blog as part of that commitment. He started off his most recent post this week by reporting that in 2013, Etsy’s seller community (“a million strong around the world”) sold more than $1.35 billion worth of creative goods, the biggest year ever for the Etsy community.

Dickerson said, “From debuting more language and payments options, to launching our wholesale platform in beta, to improving the mobile shopping experience, to partnering with West Elm, Nordstrom, and Whole Foods Market, in 2013 we shared Etsy with more people than ever before. New marketplace guidelines we debuted in October cleared up longstanding confusion and created more opportunities for businesses to scale and for sellers to share their stories.”

He reminded users that last year the site introduced Favorite Lists, collections for organizing finds across the site, and Pages, collections for helping shoppers discover new items through the brands they love.

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  • More than 1.6 million lists of favorites were created by members and by partners last year, featuring 13 million different products.

Dickerson highlighted international transactions, reporting that one third of all transactions cross international borders. And he said Etsy helped the greater public, including government officials, academic experts and media, understand what it means to run an Etsy business. In addition, Etsy launched the Craft Entrepreneurship program in Rockford, IL and New York City last year, teaching underserved populations how to use their making skills to supplement their incomes.

“Together, we’re connecting people through commerce, putting businesses to work to improve the world, and championing economic empowerment.”

You can find Dickerson’s post on the Etsy blog.

On Tuesday, Dickerson also hosted a Town Hall meeting where he was joined by Nickey Skarstad of the Seller Experience team and Heather Jassy of Member Operations. The executives laid out plans for 2014, including plans to make it easier for sellers to list and ship items.

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Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. Send news tips to ina@ecommercebytes.com.


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