Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Amazon Lets Merchants Integrate 3P Solutions on Webstores

March 20, 2014September 20, 2017 Ina Steiner

Amazon is giving merchants who use its Webstore hosted ecommerce platform to power their online stores greater flexibility thanks to a new set of APIs. The Website Customization APIs allow merchants to integrate with third-party solutions on their Amazon Webstores. Read more

Etsy Institutes Feedback Reminder Emails

March 20, 2014September 20, 2017 Ina Steiner

Etsy has officially launched a new policy in which it will send emails to buyers to remind them to leave feedback (called reviews). Etsy will send the email to shoppers who have made a purchase but haven’t yet left a Read more

eBay Responds to New Icahn Proposal

March 20, 2014September 20, 2017 Ina Steiner

Carl Icahn has been pressuring eBay to spin off PayPal into a separate company since January, and for the first time eBay faces a contested proxy (the issues on which shareholders vote, such as board nominations). eBay said its board has considered Read more

eBay Search Algorithm Punishes Canadian Sellers

March 20, 2014September 20, 2017 Ina Steiner

eBay confirmed Canadian sellers’ concerns about exposure on eBay.com search results. An eBay seller asked during a weekly chat session on the Canadian boards whether eBay favored U.S. sellers for searches conducted by U.S. buyers for Best Match searches. (Best Read more

USPS Uses Spider Man to Promote Priority Mail

March 19, 2014September 20, 2017 Ina Steiner

The U.S. Postal Service and Sony Pictures are collaborating on a marketing campaign to promote Priority Mail and a movie called “The Amazing Spider-Man 2” due out in theaters nationwide on May 2, 2014. USPS Chief Marketing and Sales Officer Read more

eBay Fashion Kicks off Shopping Spree Sweepstakes

March 19, 2014September 20, 2017 Ina Steiner

eBay kicked off a sweepstakes on Tuesday designed to promote the eBay Fashion category. eBay will give away daily prizes and will deposit $2,500 into the grand prize winner’s PayPal account so they can go on an eBay Fashion shopping Read more

Walmart to Sell Used Video Games

March 19, 2014September 20, 2017 Ina Steiner

Walmart will begin selling used video games in stores and online later this year, a move that could prove disruptive to online sellers. The retail giant announced its plans as it readies the launch of a new trade-in program for Read more

Forget Carl Icahn Proposal, eBay Should Sell Itself to – Google?

March 18, 2014September 20, 2017 Ina Steiner

A Wall Street analyst thinks he has the solution to the “eBay versus Carl Icahn” debate over whether to spin off PayPal: he says Google should buy eBay. Colin Sebastian of RW Baird is muddying the waters with a new Read more

Could Layoffs Impact eBay’s Hosted Ecommerce Platforms?

March 18, 2014September 20, 2017 Ina Steiner

eBay laid off employees at its Magento division, it confirmed, with Recode reportingMagento’s head of product Jimmy Duvall among the “dozens” of those laid off. eBay Enterprise absorbed Magento into its unit in November, possibly a contributing factor to the layoffs. Recode also Read more

When eBay Sellers Should Escalate Item-Not-Received Claims

March 18, 2014September 20, 2017 Ina Steiner

While it might seem counter-intuitive, there are some cases where eBay recommends sellers escalate claims buyers have filed against them. We heard several instances during a recent eBay Town Hall meeting where eBay panelists advised sellers to escalate cases in which buyers Read more