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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

How Merchants Can Get Shoppers to Open Their Emails

March 5, 2014September 20, 2017 Ina Steiner

How can you get online shoppers to open your emails rather than clicking them into the virtual trash bin? Subject lines are obviously key, and a marketing company studied hundreds of millions of emails to determine what characteristics got recipients Read more

News, Selling ToolsEmail marketing

Online Sellers Deal with Higher Postage in UK and Australia

March 5, 2014September 20, 2017 Ina Steiner

Despite demand from online shoppers, merchants know only too well that there’s no such thing as “free shipping.” The latest sellers to face higher shipping costs are those in the UK and Australia as Royal Mail and Australia Post raise postage. Effective March 31, Read more

News, ShippingShipping

eBay Opts In More Sellers to Global Shipping Program on Friday

March 5, 2014September 20, 2017 Ina Steiner

eBay sellers may wish to check their settings on Friday to see if eBay has opted them into the Global Shipping Program. The company said in an announcement on Tuesday, “If you previously joined the Program, but your existing eligible Read more

Marketplaces, NewseBay Global Shipping Program

Supreme Court to Hear Amazon Warehouse Staffing Case

March 4, 2014September 20, 2017 Ina Steiner

Should workers leaving Amazon’s warehouses be paid for the time they stand in line to go through security pat downs? The Supreme Court will rule on whether a lawsuit to decide the matter can proceed, granting a petition for writ of Read more

Marketplaces, News, Tax and Legal IssuesAmazon labor issues

eBay to Hold ‘In Person’ Seller Education Events

March 4, 2014September 20, 2017 Ina Steiner

eBay is holding six seller events in a 3-week period beginning in mid-March. “eBay In Person” are evening meetings and consist of 2-and-a-half hours of presentation and panel discussion followed by networking. eBay had held annual conferences that attracted thousands Read more

Marketplaces, NewseBay conference

eBay Has Big Changes Planned for Stores, Readies Promotions Manager

March 4, 2014September 20, 2017 Ina Steiner

Last fall, eBay introduced a redesigned Stores layout, and last week, it shared some changes that will be coming to eBay Stores in the future. The biggest change will be to make it easier for Store owners to customize and Read more

Marketplaces, NewseBay changes, eBay Stores

Ecommerce Shipping: Fast, Free and 7 Days a Week?

March 3, 2014September 20, 2017 Ina Steiner

Online merchants are already challenged in meeting the expectations of shoppers who wish to get their orders delivered fast and free. Now Amazon and the USPS are adding another standard that online consumers may come to expect – Sunday deliveries. Read more

News, ShippingUSPS

Shopper Sues Amazon over Merchant Pricing – Here’s Why

March 3, 2014September 20, 2017 Ina Steiner

An online shopper from Rhode Island, A. Cemal Ekin , Ph.D., has filed a class action lawsuit against Amazon over its Prime Shipping program. Ekin paid $79 for Amazon Prime annual membership in order to receive free shipping on Prime-eligible Read more

Marketplaces, NewsAmazon, Pricing

eBay UK Promo for Business Sellers Not for Everyone

February 28, 2014September 23, 2017 Ina Steiner

eBay is running a rare promotion for UK business sellers – but beware, it’s by invitation only, and you must click on a special RSVP link. Sellers who do receive the invitation can list up to 50,000 listings in fixed-price Read more

Marketplaces, NewseBay Promotion, eBay UK

eBay Steps up Investment in India

February 28, 2014September 23, 2017 Ina Steiner

After picking up a minority investment in Snapdeal for $50 million last year, eBay led another round of funding in the marketplace based in India. eBay led an approximate $133.77 million round of funding as part of its strategy to Read more

Marketplaces, NewseBay India

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