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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Merchants Can Bring Haggling to Magento Stores with New Extension

April 18, 2014September 17, 2017 Ina Steiner

Make an offer features are popular with online shoppers looking for a bargain and are available on marketplaces such as eBay. Online merchants using eBay’s Magento store-builder can check out a new offering called Online Price Bargaining, a Magento extension Read more

News, Selling ToolsMagento

Bad Apples Make It Harder to Sell Luxury Goods Online

April 18, 2014September 17, 2017 Ina Steiner

Counterfeiting plagues retailers and flourishes online where it’s easy to set up shop, but the publicity generated by fraudsters hurt legitimate business. Case in point, Forbes magazine warned shoppers on Thursday to think twice before buying expensive pocketbooks online, pointing Read more

News, Security and Fraud IssuesCounterfeits, Fraud

With Ability to Preview New Performance Metrics, eBay Sellers Weigh in

April 18, 2014September 17, 2017 Ina Steiner

eBay is now providing sellers with a preview of a new dashboard to let them see how eBay is assessing their performance under new guidelines that go into effect in August. The new standards have the potential to change sellers’ Read more

Marketplaces, NewseBay seller standards

eBay Runs Sweepstakes to Engage Shoppers – New Feature Imminent

April 17, 2014September 17, 2017 Ina Steiner

With the runaway success of social-networking website Pinterest, where people create and share visual “pinboards” containing photos of items they’ve found around the web, eBay launched its own version last October called “collections” – featuring products from eBay’s own website, Read more

Marketplaces, NewseBay sweepstakes

eBay Runs Another Promotion – Can You List 25,000 Auctions?

April 17, 2014September 17, 2017 Ina Steiner

eBay is running another free-listing promotion for sellers, and like so many, it’s by invitation only. Sellers who receive the invitation can list up to 25,000 auction listings and pay no insertion fees. The first thing some sellers look for Read more

Marketplaces, NewseBay auctions, eBay Promotion

PayPal on the Bleeding Edge Insists It’s the Most Secure Way to Pay

April 17, 2014September 17, 2017 Ina Steiner

PayPal is not rethinking its decision to make its service available on devices emerging on the bleeding edge of technology even after a group said it was able to thwart what sounds like science fiction: fingerprint authentication on mobile phones. Read more

News, PaymentsPayPal

eBay Buyers to Be Protected for Up to 6 Months in the UK

April 16, 2014September 17, 2017 Ina Steiner

PayPal is making a radical shift in its buyer protection policy in the UK by extending the time a buyer has to open a dispute from 45 days to 6 months, and it will impact eBay buyers and sellers as Read more

Marketplaces, NewseBay buyer protection

Etsy Goes B2B with Wholesale Initiative

April 16, 2014September 17, 2017 Ina Steiner

How can you grow a marketplace past a certain size when a big part of your business requires sellers to hand-make each item they list for sale? The answer in Etsy’s case is to relax the rules (Phase One) and Read more

Marketplaces, NewsEtsy Wholesale

Deep Dive into Amazon ‘Ask an Owner’ with TurnTo Founder

April 15, 2014September 17, 2017 Ina Steiner

Amazon introduced a twist on product reviews called “Ask an Owner” that helps connect shoppers with owners to ask specific product-related questions. Amazon launched the feature in late 2012, but another company beat Amazon to the punch. TurnTo launched its “social Read more

News, Selling ToolsGeorge Eberstadt, TurnTo

Amazon Launches New Twist on Product Reviews

April 15, 2014September 17, 2017 Ina Steiner

Amazon pioneered product reviews, wisely betting they would help its shoppers feel more comfortable buying goods online, sight unseen. Last year, it introduced a new twist on product reviews called “Ask an Owner.” But Amazon wasn’t the first company to Read more

Marketplaces, NewsAmazon, Product reviews

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