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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Muddies Feedback Despite Promising Transparency

August 28, 2014September 2, 2017 Ina Steiner

Five months after acknowledging the importance of transparency in its feedback system, eBay has made another change that actually reduces it by removing the date and time stamp on users’ feedback pages. The change suddenly appeared on users’ feedback pages Read more

Marketplaces, NewseBay feedback

Citi Launches Payments Wallet for Online Shoppers

August 27, 2014September 2, 2017 Ina Steiner

Citi credit card members can now more quickly and conveniently make purchases at thousands of online merchants with the launch of the Citi Wallet, the company announced this week. While companies such as PayPal and Google have launched digital wallets, Read more

News, PaymentsCiti

PayPal Announces Fill ‘er Up App

August 27, 2014September 2, 2017 Ina Steiner

Topping off the gas tank? There’s an app for that – or at least, an app that allows you to pay for it. PayPal announced a large chain of convenience stores in the Southeast has launched a mobile app that Read more

News, PaymentsPayPal, PayPal app

eBay Attracts Top Electronics Brands and Retailers

August 27, 2014September 2, 2017 Ina Steiner

Did you know eBay hosts storefronts for some of the top electronics brands and retailers, from Sony to Microsoft? Many shoppers may not realize it either, so eBay called on its affiliate marketers to help get the word out about Read more

Marketplaces, NewsBrands, eBay Diamond Seller

eBay Goes Portlandia with Mobile Center of Excellence

August 26, 2014September 2, 2017 Ina Steiner

Want to impact how millions of users shop on Android devices? Do you enjoy interesting and challenging projects? eBay wants to talk to you. That’s the opening hook in a job posting for an “Android Sr. Software Engineer” at eBay’s Read more

Marketplaces, NewseBay mobile

eBay Communicates with Sellers over Outage in Europe

August 26, 2014September 2, 2017 Ina Steiner

After an eBay outage in Europe in mid-August, the company said it would take some actions to support sellers who had been negatively impacted. An eBay UK seller recently received the following email with details: We’re protecting your business on Read more

Marketplaces, NewseBay outage

eBay Offers Free Listings, Encourages Use of Mobile Apps

August 26, 2014September 2, 2017 Ina Steiner

eBay is holding another free-listing promotion and it appears to be open to all sellers, though no one has been discussing it on the eBay boards as of Monday evening. There’s no mention of the word “invitation” in either the Read more

Marketplaces, NewseBay Promotion

USPS Asks, How Much Does a One-Pound Box Weigh?

August 26, 2014September 2, 2017 Ina Steiner

It sounds like a joke along the lines of, where can I find the bathroom scale? (the bathroom, of course). But the U.S. Postal Service isn’t joking when it asks “How much does a 1-pound box weigh?” in a new Read more

News, ShippingDIM Weight pricing, USPS

Amazon Pays Almost $1 Billion for Social Video Platform for Gamers

August 26, 2014September 2, 2017 Ina Steiner

How fun for an entrepreneur to utter the words, “Today, I’m pleased to announce we’ve been acquired by (fill in the blank).” On Monday, it was Emmett Shear’s turn, announcing on Twitch.tv’s blog that he had sold the business to Read more

Marketplaces, NewsAmazon, Merger and Acquisition, Social networking, Twitch

Mobile Commerce to the Rescue in the Second Quarter

August 25, 2014September 2, 2017 Ina Steiner

New data from comScore shows mobile shopping is helping boost total ecommerce spending numbers, despite the fact that mobile commerce as a percentage of total digital commerce is only about 11%. Referencing the second-quarter 2014 period, the research firm said, Read more

News, Trends and Shopping DataComscore, Mobile commerce

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