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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay UK Suffers Another Outage

August 12, 2014September 2, 2017 Ina Steiner

eBay UK is suffering an outage today that’s being tracked by monitoring firm DownDetector. And according to ITProportal.com, it’s the site’s 10th outage in a year. eBay.com’s website experienced problems in late July and was widely inaccessible on July 31st, but the Read more

Marketplaces, NewseBay outage, eBay UK

eBay Fall Seller Release: Managed Returns, Some Relief on Defects

August 12, 2014September 2, 2017 Ina Steiner

eBay is set to announce a Seller Release today, a twice-yearly occurrence in which eBay announces changes that impact a seller’s business, and often dreaded by sellers. Today, it will announce that all sellers who offer returns must offer eBay’s Read more

Marketplaces, NewseBay defects, eBay returns, eBay Seller Update 2014

Etsy Seller Gets Her Handmade Goods onto Retail Shelves

August 11, 2014September 2, 2017 Ina Steiner

Lisa DiSciascio operates Starlight Woodsselling eco-friendly jewelry and accessories made from storm-damaged tree branches. From a simple project started at her kitchen table with her two girls, Lisa’s business has grown thanks to the help of Etsy and her own ecommerce website. For Read more

Marketplaces, NewsEtsy Wholesale

Amazon’s Deals with Brands Hurts 3P Sellers

August 11, 2014September 2, 2017 Ina Steiner

Amazon gives preferential treatment to listings from brands that agree to partner with the marketplace, to the detriment of third-party sellers. So says a study from market research firm L2. Brands such as Burberry and Levi Strauss that have formed Read more

Marketplaces, NewsAmazon brand gating, Amazon brands

eBay Runs Free Listing Promotion in UK

August 11, 2014September 2, 2017 Ina Steiner

Get selling and make someone’s summer – that was the message eBay sent to non-business sellers in the UK over the weekend as it encouraged them to sell by offering up to 100 free listings. The invitation-only promotion was sent Read more

Marketplaces, NewseBay Promotion, eBay UK

BigCommerce and Amazon Webstore Top Best Storefronts

August 11, 2014September 2, 2017 Ina Steiner

EcommerceBytes announced the top-five services in the Sellers Choice for “Storefronts & Shopping Carts” in Sunday’s issue of the EcommerceBytes Update newsletter. BigCommerce came in as the most highly rated by readers, followed by Amazon Webstore. Rounding out the top Read more

News, Selling ToolsAmazon Webstore, BigCommerce, Sellers Choice storefronts

PayPal Responds to Report of Security Vulnerability

August 8, 2014September 2, 2017 Ina Steiner

A reader alerted us to a report of another security vulnerability on PayPal, saying he had tested the method described by a search-engine marketing services company located in Texas. “I saw your post last month about the security vulnerability that Read more

News, PaymentsPayPal security

eBay Changes Emails Sent to Buyers and Sellers

August 8, 2014September 2, 2017 Ina Steiner

Both eBay buyers and sellers have noticed big changes to the emails eBay sends them, and some of them called for eBay to bring back the old notices. They say by removing key information from the emails, eBay is making Read more

Marketplaces, NewseBay changes

Amazon Expands Same-Day Delivery to More Areas

August 7, 2014September 2, 2017 Ina Steiner

More shoppers can get same-day delivery as Amazon expands its service to more areas. Amazon issued a press release on Wednesday announcing it has expanded Same-Day Delivery for customers in Baltimore, Dallas, Indianapolis, New York City, Philadelphia and Washington DC Read more

Marketplaces, NewsAmazon Prime Same Day Delivery, Same day delivery

eBay Australia Big-Sunday Deals Hit Speed Bump

August 7, 2014September 2, 2017 Ina Steiner

eBay Australia runs “Big Sundays” promotions each week, including a series of 5-minute auctions of “big deals” during a 1-hour period on Sunday evenings. On Sunday, users reported technical issues that led to accessibility issues. “eBay have been hyping up Read more

Marketplaces, NewseBay Australia

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