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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Academic Researchers Uncover Privacy Flaw on eBay

July 24, 2014September 3, 2017 Ina Steiner

In the old days of eBay, when you made a purchase or sold an item, complete transparency was assumed thanks to the feedback system. Buyers and sellers left feedback for each other that everyone could see, including information about the Read more

Marketplaces, News, Security and Fraud IssueseBay security

Normally Fierce Competitors, Amazon and eBay Put Mobile Ahead of Rivalry

July 23, 2014September 3, 2017 Ina Steiner

Despite being fierce rivals in the ecommerce space, eBay and Amazon came together this week thanks to mobile apps for the new Amazon Fire smartphone. In a press release touting its Appstore and new apps created especially for the Fire’s Read more

Marketplaces, NewsAmazon mobile, eBay mobile

Some Sellers Gobsmacked by PayPal Site Redesign

July 23, 2014September 3, 2017 Ina Steiner

After redesigning its logo and then its homepage earlier this year, PayPal has began rolling out a new “user experience,” which it announced last month in a post on the PayPal blog. But some sellers expressed confusion over the new design and functionality as Read more

News, PaymentsPayPal

Amazon to Nearly Double Product Selection in Next Two Years

July 22, 2014September 3, 2017 Ina Steiner

Selling 120 million different products in 30 different categories, Amazon anticipates reaching 200 million SKUs in the next two years. The normally tight-lipped Amazon has loosened its lips this month – the latest interview coming from a senior exec in Read more

Marketplaces, NewsAmazon, Christopher North

Amazon Considers Peer Fulfillment Option for 3P Merchants

July 22, 2014September 3, 2017 Ina Steiner

Amazon is apparently considering a peer-to-peer fulfillment option for when sellers are out-of-stock or otherwise unable to fulfill an order themselves. The marketplace is currently conducting a survey of sellers titled, “The impact of shipping speed on customers and performance.” Read more

Marketplaces, NewsAmazon Merchants, Amazon peer fulfillment

eBay Sweeps Up Would-Be Bidders for New Live-Auctions Platform

July 22, 2014September 3, 2017 Ina Steiner

eBay has found an interesting way to build a personalized mailing list of collectors who might be interested in its new live-auction platform, coming soon, in which Sotheby’s is a key partner. eBay is running a sweepstakes offering a chance to Read more

Marketplaces, NewseBay Live Auctions

USPS Click N Ship Causing Major Headaches for Sellers

July 22, 2014September 3, 2017 Ina Steiner

Sellers are reporting major technical problems with USPS Click N Ship, a service they use to print online postage, with one avid user calling the glitches “the biggest ecommerce story of the month.” Last week, the service had an outage, Read more

News, ShippingUSPS Click N Ship

Sellers Who Need a Break Test Etsy’s Vacation Mode Enhancements

July 21, 2014September 3, 2017 Ina Steiner

Etsy is testing some enhancements to its “vacation mode” setting that sellers use when they need to put their listings and shop on hold. Previously Etsy sellers who used vacation mode were unable to edit their listings, for example, and Read more

Marketplaces, NewsEtsy vacation feature

A New Kind of Amazon Warehouse: Sortation Centers

July 21, 2014September 3, 2017 Ina Steiner

Word leaked late last year that Amazon was partnering with the USPS on Sunday deliveries in certain markets, and in May, Amazon said it had already delivered millions of packages since it began Sunday deliveries. Now the company is explaining how it’s Read more

Marketplaces, NewsAmazon FC, Amazon Sortation Centers

Amazon Reminders: FBA Storage Fees, Holiday Restrictions

July 21, 2014September 3, 2017 Ina Steiner

Amazon had some important reminders for third-party sellers this month. First, sellers who use Fulfillment By Amazon (FBA) should weed out inventory that’s not moving. Amazon will assess its bi-annual FBA Long-Term Storage fee on August 15, 2014. “To avoid Read more

Marketplaces, NewsAmazon FBA, Amazon restrictions

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