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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

What Apple iOS 8 Notifications Mean for Merchants

September 10, 2014August 29, 2017 Ina Steiner

Apple announced a groundbreaking new operating system on Tuesday. iOS 8 will be available starting September 17 to iPhone, iPad and iPod touch users as a free software update with new Messages and Photos features and a new Health app. Read more

News, Trends and Shopping DataApple

What Online Sellers Should Know About Apple Pay

September 10, 2014August 29, 2017 Ina Steiner

Even if you’re not Apple-obsessed, there are certain things online sellers should know about Tuesday’s big Apple launch event. Beyond the introduction of the latest iPhone (6 and 6 Plus) and operating system release (iOS 8), and the new Apple Read more

News, PaymentsApple Pay

eBay Capitalizes on Apple Hardware Launch

September 10, 2014August 29, 2017 Ina Steiner

People who simply must have the latest Apple gadget often trade in their old devices, creating a boon for certain services. eBay, always quick to capitalize on the trend, has created a new landing page to encourage consumers to trade Read more

Marketplaces, NewseBay marketing

Apple iWallet Expected, But PayPal Has Big News of Its Own

September 9, 2014August 29, 2017 Ina Steiner

Up until today, the term “charge it” in relation to Apple products has referred to the devices’ batteries. But with the expected launch of an iWallet on Tuesday, it takes on a whole new meaning for mobile shoppers. A week Read more

News, PaymentsApple Pay, PayPal

A Breakdown of Etsy Pre-Holiday Changes – and Non-Changes

September 9, 2014August 29, 2017 Ina Steiner

We’ve written a lot about the amount of testing Etsy conducted over the course of the spring and summer months, along with sellers’ reaction. Etsy has wrapped up some, but not all, of the tests as the holiday shopping season Read more

Marketplaces, NewsEtsy changes

Amazon Expands FBA Hazmat Pilot Program

September 9, 2014August 29, 2017 Ina Steiner

Many’s the seller who sends items to Amazon’s warehouses only to find out upon arrival the marketplace considers the item to be hazardous material and slates the shipment for destruction. But Amazon has a pilot program that allow certain sellers Read more

Marketplaces, NewsAmazon FBA, Amazon hazmat

Twitter Adds Buy Button in Ecommerce Push

September 9, 2014August 29, 2017 Ina Steiner

The service that let you “blog” fast wants you to “buy” fast as well. Twitter is testing a new ecommerce feature that lets merchants and artists sell through their tweets. Taking much more than 140 characters to explain the new Read more

News, Selling ToolsSocial networking, Twitter

eBay Turns to Bain for New Global Head of Strategy

September 8, 2014August 29, 2017 Ina Steiner

A 24-year veteran of Bain & Company has joined eBay as its Global Head of Strategy, helping to boost its gender diversity numbers. Kris Miller, who was a partner and also served on the board of directors at Bain, joined Read more

Marketplaces, NewsBain, eBay executives, eBay strategy, Kris Miller

Merchants Rate Online Payment Services in Sellers Choice Awards

September 8, 2014August 29, 2017 Ina Steiner

Each year online sellers have the opportunity to rate the online payments services they use to process their ecommerce payments in the Sellers Choice Awards, and this year’s results were published in Sunday’s EcommerceBytes Update newsletter. Readers evaluated 13 online Read more

News, PaymentsSellers Choice Payments

eBay to Credit Fees for Transactions Impacted by Lockout

September 8, 2014August 29, 2017 Ina Steiner

eBay promised to provide sellers with information about possible fee adjustments and protections after an incident left many buyers and sellers unable to sign in to their eBay accounts last Wednesday. eBay sent emails on Fridays to some sellers it identified as having been Read more

Marketplaces, NewseBay glitch

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