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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Help the Postal Inspector Evaluate USPS Ground Advantage

January 2, 2024January 2, 2024 Ina Steiner
USPS logo

How is the new USPS Ground Advantage service performing? The USPS Inspector General wants to know – and now is the chance for sellers to share their feedback with the agency. The audit, titled “Effectiveness of Package Shipping Services,” commenced Read more

News, ShippingUSPS, USPS Ground Advantage, USPS Inspector General, USPS OIG3 Comments

Have You Been Approached by an eBay Growth Advisor?

January 2, 2024July 23, 2025 Ina Steiner
eBay

The eBay for Business podcast hosted one of the company’s Growth Advisors in its January 2nd New Years episode to discuss how he helps sellers grow their business. Some of the advice he shared with the podcast hosts was for Read more

Marketplaces, NewseBay, eBay for Business podcast, eBay Growth Advisor4 Comments

Poshmark Offers Webinars on Hosting Live-Selling ‘Posh Show’ Events

January 2, 2024January 2, 2024 Ina Steiner
Poshmark

Poshmark is offering webinars to teach sellers how to host live-selling events called Posh Shows. In an email kicking off the New Year this week, Poshmark said, “Intro to Posh Shows is a beginner-friendly class where you’ll learn how to Read more

Marketplaces, NewsPosh Shows, Poshmark1 Comment

Amazon Sellers to See Remote Surcharges Sooner for UPS Returns

December 30, 2023December 30, 2023 Ina Steiner
Amazon

As of December 28, 2023, Amazon sellers located in areas where UPS charges a Remote Area surcharge will no longer see the charges weeks after return labels are generated. In an email this week, Amazon said the surcharge would appear Read more

Marketplaces, NewsAmazon, Amazon returns, UPS surcharges

Poshmark Adds Class Action Waiver to User Agreement

December 30, 2023December 30, 2023 Ina Steiner
Poshmark

Poshmark made a number of changes to its Terms of Service and Privacy Policy that takes effect on February 5, 2024. One of the changes it called out was the addition of a class-action waiver, which had sellers buzzing. In Read more

Marketplaces, NewsArbitration, Poshmark, Poshmark arbitration, Poshmark User Agreement

eBay Canada Extends Shipping Discount for Tracked Packets to US

December 29, 2023December 29, 2023 Ina Steiner
eBay

eBay Canada introduced a promotional rate on packages to the US in September that was set to expire on December 31st. eBay announced it is extending the promotional rates through March 31, 2024. The Canada Post Tracked Packet – USA™ Read more

News, ShippingCanada Post, Canada Post Tracked Packet, eBay Canada, eBay Canada shipping

Online Marketplace Bonanza Launches Vercado

December 27, 2023December 27, 2023 Ina Steiner
Bonanza

Bonanza announced a new webstore builder and business hub called Vercado, which it compared to the popular ecommerce platform Shopify Plus. In a blog post on Tuesday, online marketplace Bonanza described its new offering: “Now you can sell on platforms Read more

Marketplaces, NewsBonanza, Vercado by Bonanza

Holiday Shopping Grew 3% in Total – How Much Was Online?

December 26, 2023December 26, 2023 Ina Steiner
Mastercard SpendingPulse

US retail sales grew 3.1% year-over-year this holiday season, running from November 1 through December 24, according to Mastercard SpendingPulse. That excludes automotive and is not adjusted for inflation (it measures in-store and online retail sales across all forms of Read more

News, Trends and Shopping DataHoliday shopping 2023, Mastercard SpendingPulse

Amazon Puts a Positive Spin on Holiday Returns

December 24, 2023December 24, 2023 Ina Steiner
Amazon

On the Thursday before Christmas, Amazon prepped shoppers on how to return unwanted items, publishing a blog post explaining “How the returns process works at Amazon.” Returns are such a big part of online selling that Amazon has a Vice Read more

Marketplaces, NewsAmazon, Amazon returns1 Comment

Amazon Instructs Sellers on Vacation Settings 3 Days before Christmas

December 22, 2023December 22, 2023 Ina Steiner
Amazon

Amazon provided sellers with instructions on vacation settings – 3 days before Christmas Day. “If you’re taking time off over the holiday season, or planning to work on public holidays, we recommend these simple steps to protect your seller-fulfilled order Read more

Marketplaces, NewsAmazon, Amazon vacation mode

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