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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

FedEx Acquires GENCO Liquidation and Logistics Firm

December 23, 2014August 26, 2017 Ina Steiner

FedEx signed an agreement to acquire GENCO, one of the largest third-party logistics providers in North America. GENCO processes more than 600 million returned items annually from many of the world’s leading brands. Online sellers may be familiar with GENCO Marketplace as Read more

News, ShippingFedex, GENCO, Merger and Acquisition

Etsy CEO Chad Dickerson Promises Social Responsibility

December 23, 2014August 26, 2017 Ina Steiner

Should companies demonstrate a sense of social responsibility? Etsy’s CEO thinks they should. In an essay published on LinkedIn, Chad Dickerson explained he was asked by the site’s editors to answer the question, “What is the one big idea that Read more

Marketplaces, NewsChad Dickerson, Etsy

Deconstructing the Message from eBay’s Next CEO

December 23, 2014August 26, 2017 Ina Steiner

Head of eBay Marketplaces Devin Wenig will soon be eBay CEO after the breakup of the company next year. Sellers are wondering if things will change under his leadership once John Donahoe leaves. Who has been setting the overall direction Read more

Marketplaces, News, Trends and Shopping DataDevin Wenig, eBay

Amazon to Enforce International Returns Policy

December 22, 2014August 26, 2017 Ina Steiner

Some sellers are rethinking the viability of international selling on the Amazon platform unless they use Fulfillment by Amazon. That’s because on Thursday, Amazon reminded sellers of its international returns policy. And for those not in compliance by January 20th, Read more

Marketplaces, NewsAmazon, Returns

Beware of Selling Toy Guns as NY Cracks Down on Amazon, Retailers

December 22, 2014August 26, 2017 Ina Steiner

If you sell toys online, you should be aware of restrictions placed on the sale of toy guns. The New York Attorney General is investigating the sale of prohibited toy guns on Amazon and other retailers online and offline. Eric Read more

Marketplaces, News, Tax and Legal IssuesAmazon, Gun sales

Sellers Say Amazon Messages Put a Crimp in Christmas Sales

December 22, 2014August 26, 2017 Ina Steiner

Some sellers are upset over the way Amazon is displaying estimated delivery dates and say it’s costing them sales from holiday shoppers on the last weekend before Christmas. On December 19th, sellers took to Amazon’s discussion boards to report that Read more

Marketplaces, News, ShippingAmazon, Amazon estimated delivery date

Nominations Open for 2015 Sellers Choice Marketplace Awards

December 22, 2014August 26, 2017 Ina Steiner

Nominations have opened for the 2015 Sellers Choice Awards for online marketplaces. Each year, EcommerceBytes readers rate the marketplaces they use on a variety of criteria, and with the current state of the industry, never have the awards been so Read more

News, Trends and Shopping DataSellers Choice

What Are You Wearing, PayPal Asks Online Holiday Shoppers

December 19, 2014August 26, 2017 Ina Steiner

PayPal got personal in a new survey of holiday shoppers, asking respondents, “what do you prefer to wear when you’re shopping online or on mobile (smartphone or tablet)?” The eBay payments unit commissioned the survey which conducted by GfK Custom Read more

News, PaymentsPayPal

Amazon Launches One-Hour Delivery Service

December 19, 2014August 26, 2017 Ina Steiner

If online sellers thought free 2-day shipping was hard to attain, Amazon is ratcheting up shopper expectations even more with its latest Prime Shipping offering. Impatient city folks can now get tens of thousands of items delivered to their front Read more

Marketplaces, NewsAmazon Prime Now

eBay Pays $23 Million to Keep CEO through Breakup

December 19, 2014August 26, 2017 Ina Steiner

eBay’s board of directors adopted a measure to entice top-tier executives to stay until the breakup with PayPal is complete. Bloomberg did the math and determined eBay CEO John Donahoe will receive a retention bonus worth about $23 million. That’s Read more

Marketplaces, NewseBay breakup, John Donahoe

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