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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Amazon Changes Delivery Estimates on UK Listings

February 9, 2015August 23, 2017 Ina Steiner

Amazon notified sellers in the UK of a new policy around the way it displays shipping delivery estimates to customers. Effective March 2, 2015, Amazon UK will display new shipping transit times for listings from professional sellers in all categories. Read more

Marketplaces, NewsAmazon UK

Etsy, Amazon, and Bonanza Win 2015 Sellers Choice Awards

February 9, 2015August 23, 2017 Ina Steiner

The results are in, and Etsy is the winner of the 2015 Sellers Choice Awards for online marketplaces, followed by Amazon, Bonanza, Ruby Lane and eBay. Each year, EcommerceBytes asks online sellers to rate the marketplaces on which they sell. Read more

News, Trends and Shopping DataSellers Choice, Sellers Choice 2015

BigCrumbs Takes Site Offline after Accounts Compromised

February 6, 2015August 23, 2017 Ina Steiner

Operators of the popular cash-back shopping service BigCrumbs took the site offline after discovering some members’ accounts had been compromised. BigCrumbs.com CEO Vince Martin said an unknown party gained unauthorized access to a number of member accounts, but it was not a Read more

News, Selling ToolsBigCrumbs, security breach

More Reports about Incorrect eBay Shipping Charges

February 6, 2015August 23, 2017 Ina Steiner

eBay is failing to collecting shipping charges for some transactions, leaving sellers in the lurch, as we reported Thursday. We still haven’t heard back from eBay, nor has the company issued a report on its Systems Announcement Board. A reader spent Read more

Marketplaces, NewseBay glitch

UPS Objects to Postal Service ‘Competitive Advantages’

February 5, 2015August 23, 2017 Ina Steiner

As the U.S. Postal Service increases efforts to take business away from UPS and FedEx, UPS is asking the Postal Regulatory Commission (PRC) to require USPS to be more forthcoming with information about its competitive products. In a filing on Read more

News, ShippingUPS, USPS

eBay Listing Promotion Encourages Use of Global Shipping Program

February 5, 2015August 23, 2017 Ina Steiner

eBay is running a free listing promotion and tying it in with its Global Shipping Program. However, it’s an invitation-only promotion, and sellers must activate it before they will receive free listings. Recipients of the invitation were told, “Grow your Read more

Marketplaces, NewseBay Global Shipping Program, eBay Promotion

eBay Shorts Sellers by Failing to Collect Shipping Charges

February 5, 2015August 23, 2017 Ina Steiner

Sellers are reporting that eBay is failing to collect shipping charges from their customers in what appears to be a major technical glitch. Reports are coming in from readers and on the eBay discussion boards. Compounding matters is the information Read more

Marketplaces, NewseBay glitch

New UPS Surcharges for Peak Holiday Shopping Days

February 4, 2015August 23, 2017 Ina Steiner

In last month’s article, “UPS Holiday Preparedness to Cost Merchants Next Season,” we reported that UPS planned to introduce new peak holiday shipping rates. The news came as the company gave investors advance warning that it had experienced a disappointing fourth quarter Read more

News, ShippingUPS

eBay Adds Proxibid to Live Auction Lineup

February 4, 2015August 23, 2017 Ina Steiner

eBay is adding Proxibid to its Live Auction lineup, announcing a partnership that will make heavy equipment, industrial machinery, farm equipment, cars and trucks accessible to eBay shoppers. Beginning later this year, Proxibid’s auction company partners will be able to participate in Read more

Marketplaces, Newsauctions, eBay, eBay Live Auctions, Proxibid

PayPal Raises Fees for Smallest Sellers in Australia

February 4, 2015August 23, 2017 Ina Steiner

PayPal is raising fees in Australia, it warned sellers through a post on eBay’s announcement board on Tuesday. The standard domestic rate will increase from 2.4% plus 30 cents to 2.6% plus 30 cents. That means its smallest sellers will Read more

News, PaymentsPayPal Australia, PayPal fees

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