07 Jun, 2023

Latest News

Amazon Answers Questions about New FBA Delivery Window Requirement

Sellers Look for the Exits as ShipStation Hikes Fees

New eBay Collaboration Helps Startups Working on Innovative Technologies

Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Holiday Shoppers Turn to Twitter to Pan and Praise Shipping Carriers

December 26, 2013September 30, 2017 Ina Steiner

Some online shoppers failed to receive their orders in time for Christmas, with UPS issuing a warning on Christmas Eve that the volume of air packages in its system exceeded the capacity of its network, […]

Ecommerce Game of Chicken Leads to Disappointed Shoppers

December 26, 2013September 30, 2017 Ina Steiner

Retailers and marketplaces extended shipping cutoff dates to entice last-minute shoppers in a game of chicken, which they ultimately lost. Shipping carriers were unable to keep up with demand from online retailers, including Amazon, this […]

Lawsuit Jeopardizes eBay’s Shipping Calculator

December 26, 2013September 30, 2017 Ina Steiner

eBay’s shipping calculator is in violation of another company’s patents, according to a lawsuit filed on December 20th. Paid Inc. is suing eBay for patent infringement, claiming it had demonstrated its online shipping calculator to […]

Amazon Promotes Mobile Appstore with $5 Christmas Giveaway

December 25, 2013September 30, 2017 Ina Steiner

Amazon is best known for its online marketplace, but is also known for its Kindle tablets, for which it provides another kind of marketplace – this one for developers and publishers to sell digital applications […]

PRC Approves Exigent Postal Rate Increase – Temporarily

December 25, 2013September 30, 2017 Ina Steiner

The US Postal Service received permission to raise postage rates higher than the Consumer Price Index (CPI) due to lost revenue caused by the 2008 – 2009 recession, but only on a temporary basis. The […]

PayPal Simplifies International Logistics for Chinese Exporters

December 24, 2013September 30, 2017 Ina Steiner

PayPal has entered into a strategic deal with Beijing Post, one of China’s largest postal providers, which serves customers in more than 204 cities in 143 countries worldwide and owns the largest international mail exchange […]

Sellers Vent over Holiday Shoppers’ Delivery Requests

December 24, 2013September 30, 2017 Ina Steiner

Can you get it to me in time for Christmas? is a common question from buyers fielded by online merchants this time of year. Over the weekend, online discussion boards filled with sellers reporting expedited delivery […]

eBay UK Runs Free Listing Promotion for Regifters

December 24, 2013September 30, 2017 Ina Steiner

eBay UK is running a free listing promotion to encourage sellers to keep listing beyond Christmas and into January. As we pointed out yesterday in describing a promotion running on eBay Australia, online shopping doesn’t stop […]

Braintree to Offer PayPal for Merchant Customers

December 23, 2013September 30, 2017 Ina Steiner

eBay’s PayPal unit has completed its acquisition of payment services firm Braintree and will begin offering PayPal as a payment option to Braintree’s merchant customers in 2014. PayPal acquired Braintree for $800 million in cash […]

Zappos Is Zippiest: Amazon Unit Tops List as Fastest Holiday Shipper

December 23, 2013September 30, 2017 Ina Steiner

Amazon’s Zappos unit topped the list of fast holiday shippers in a study conducted by Kurt Salmon and StellaService. The study analyzed shipping times for orders placed on Cyber Monday from over 50 retailers across […]