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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

DOJ Enters into Deferred Prosecution Agreement with eBay over Cyberstalking Crimes

January 11, 2024January 11, 2024 Ina Steiner
eBay

The following is a press release issued by the Department of Justice U.S. Attorney’s Office for the District of Massachusetts on Thursday, January 11, 2024: eBay Inc. to Pay $3 Million in Connection with Corporate Cyberstalking Campaign Targeting Massachusetts Couple Read more

Marketplaces, NewseBay, eBay cyberstalking case8 Comments

BigCommerce Merchants Can Add Marketplace Component

January 10, 2024January 10, 2024 Ina Steiner
BigCommerce

Merchants who use BigCommerce to power their online stores will be able to add a marketplace component thanks to a strategic partnership between BigCommerce and Marketplacer. The feature allows merchants to diversify their offerings by opening up to other third-party Read more

Marketplaces, NewsBigCommerce, Marketplacer

Amazon Announces Another ‘Buy with Prime’ Integration

January 10, 2024January 10, 2024 Ina Steiner
Amazon

Amazon announced a “Buy with Prime” integration with another ecommerce platform that powers ecommerce sites – the new integration with Salesforce Commerce Cloud means merchants can offer shoppers the ability to search and filter for Amazon Prime-eligible items. Shoppers who Read more

Marketplaces, NewsAmazon, Amazon Buy with Prime

eBay Wants Your Unused Items – It Will Make You Happier

January 10, 2024January 10, 2024 Ina Steiner
eBay

eBay shared research about British consumers in a press release to show how selling online could make people more financially secure – and happier. It was interesting that the headline, “Kickstart your 2024 resolutions by selling unused items on eBay,” Read more

Marketplaces, NewseBay, Ege Yilmaz

Amazon Sellers May Need to Change Product Manual Settings

January 9, 2024January 9, 2024 Ina Steiner
Amazon

Sellers who want to upload product documentation to Amazon product detail pages will be limited beginning January 29, 2024. Amazon said that in an effort to standardize product listings – and to make it easier for customers to find information Read more

Marketplaces, NewsAmazon

Etsy Advises Sellers to Prep for Tax Season

January 9, 2024January 9, 2024 Ina Steiner
Etsy

Etsy advised sellers to prepare for tax season, including reminding them to update account information if necessary. In its announcement on Tuesday, Etsy pointed to its informational post from November about IRS Form 1099-K, where it said it was required Read more

Marketplaces, News, Tax and Legal IssuesEtsy

USPS Says Busy Season Is Not Over Thanks to Holiday Returns

January 9, 2024January 9, 2024 Ina Steiner
USPS logo

The USPS called customer returns an important source of growth for its package business in a post on its website for employees, and it said they could support its efforts to grow its returns business through timely and accurate scanning, Read more

News, ShippingReturns, USPS, USPS Returns, USPS scanning

eBay Reminds Sellers about Volume Pricing Options

January 9, 2024January 9, 2024 Ina Steiner
eBay

eBay interviewed a seller about his use of a promotional tool called Volume Pricing, an option for those who sell multiple-quantity goods on the platform that may not be as well known as other selling features. eBay’s podcast host Jim Read more

Marketplaces, NewseBay, eBay Volume Pricing3 Comments

Etsy Cracks Down on Marketing to Buyers

January 7, 2024January 7, 2024 Ina Steiner
Etsy

Etsy said in a post on Friday that sellers are not allowed to add their customers’ email addresses to mailing lists, explaining that buyers must give their consent before sellers can copy email addresses from Etsy orders and add them Read more

Marketplaces, NewsAWeber, Email marketing, Etsy, Etsy crackdown1 Comment

eBay Authentication Can Lead to Bad Buyer Experience

January 7, 2024January 7, 2024 Ina Steiner
eBay

eBay offers Authenticity Guarantee on high-value items in certain categories, but one feature of the program remains frustrating for buyers – the inability to communicate with sellers. In a recent post on the eBay discussion boards, a buyer said “purchasing Read more

Marketplaces, NewseBay, eBay Authenticity Guarantee

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