Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Fields Questions from Sellers in Wednesday Chat

January 17, 2024January 17, 2024 Ina Steiner

eBay held its monthly chat session on Wednesday, which was devoted to the theme, “Starting 2024 off right and setting your business up for success in the new year.” It kicked off with a hello from the eBay Growth Advisors Read more

PayPal to Unlock Data to Help Merchants by Using AI – Is Digital Currency Also on the Agenda?

January 17, 2024January 17, 2024 Ina Steiner

PayPal CEO Alex Chriss joined CNBC’s “Squawk on the Street” host David Faber to reveal more about its Innovation Day on January 25th, which he had teased on Tuesday, inviting followers on LinkedIn to join him for an exclusive preview Read more

USPS Asks Residents to Clear Snow and Ice for Mail Carriers

January 17, 2024January 17, 2024 Ina Steiner

Online sellers may appreciate the USPS campaign to get people to clear the paths to their mailboxes of snow and ice. Getting orders delivered on time is nerve-wracking enough as it is, but winter weather brings greater challenges to sellers Read more

Amazon Sellers Lack Control over Buyer-Facing AI Features

January 16, 2024January 17, 2024 Ina Steiner

Amazon continues to embed AI into its marketplace, both to help sellers list faster and to give buyers useful, more digestible information. The latest feature is an artificial intelligence tool that can answer shoppers’ questions about a product, a company Read more

PayPal CEO Teases a January 25th Announcement

January 16, 2024January 16, 2024 Ina Steiner

PayPal CEO Alex Chriss teased news he said will be coming on January 25th. PayPal will announce a “first look” at what’s coming to market in 2024, he said in a post on LinkedIn using the hashtag #PayPalFirstLook: “25 years Read more

Etsy Says It Has Obligation to Report to UK Tax Regulator

January 14, 2024January 14, 2024 Ina Steiner

Etsy said it is required to report information about UK-based sellers’ 2024 sales to the UK tax agency HM Revenue and Customs (HMRC) next January. In its post published on the Seller Announcement board on Friday, Etsy wrote: “Digital platforms Read more

eBay Publishes Tax Information Center for Sellers

January 14, 2024January 14, 2024 Ina Steiner

eBay published a “Tax Information Center for eBay Sellers” last year in conjunction with TaxAct, and on Friday, it announced it would publish the information center again this year. It also promoted the TaxAct service to sellers in the announcement: Read more

FedEx Announces fdx Commerce Platform for Merchants

January 14, 2024January 14, 2024 Ina Steiner

FedEx announced a new commerce platform called fdx that will offer “end-to-end e-commerce solutions for businesses of all sizes – all in one platform.” The company announced the platform at the National Retail Federation’s Big Show on Sunday. In the Read more

Some eBay Sellers See Varying USPS Costs Prior to Jan 21st Rate Change

January 13, 2024January 13, 2024 Ina Steiner

Some sellers began seeing fluctuations in the shipping rates being offered through eBay’s shipping label program. One seller reported on January 5th that they saw the cost of postage for a USPS padded flat rate envelope go from $8.30 to Read more

eBay Issues Statement on Agreement Reached with DOJ over Cyberstalking Crimes

January 11, 2024January 11, 2024 Ina Steiner

eBay issued the following statement on its website about the Deferred Prosecution Agreement it entered into with the Department of Justice today over the 2019 eBay cyberstalking case. eBay Inc. Reaches Agreement with U.S. Attorney’s Office for the District of Read more