Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Retail Pricing Strategies Can Lead to Legal Troubles

July 14, 2015August 5, 2017 Ina Steiner

Pricing is seen by retailers and online sellers as a marketing tool, particularly sales and discounts – but sometimes it can land them in hot water. The latest example involves a top fashion brand, and while in this case it Read more

Are Shipping Carriers Prepared for Black Friday in July?

July 14, 2015August 5, 2017 Ina Steiner

Amazon set off a chain reaction when it declared this Wednesday Amazon Prime Day. Rival retailers are reacting by running promotions of their own, including Walmart and some big-name retailers on FreeShipping.com. But will shipping carriers be ready for a Read more

Walmart Responds to Amazon Prime Day

July 14, 2015August 5, 2017 Ina Steiner

Walmart scoffed at Amazon’s new Prime Day holiday set for Wednesday, keying in on the cost of joining Amazon Prime, a requirement to get the promised Prime Day deals. “We’re standing up for our customers and everyone else who sees Read more

eBay Passes Buck on Tracking Gap Claims

July 14, 2015August 5, 2017 Ina Steiner

eBay is passing the buck when it comes to certain claims filed against sellers, with the company’s seller advocate advising there was little a seller could do when USPS tracking information is no longer available. The “tracking gap” problem is Read more

eBay Obtains Final Approval for PayPal Breakup

July 14, 2015August 5, 2017 Ina Steiner

eBay announced on Monday it had obtained approval from the European Central Bank for the eBay-PayPal separation, explaining it was the final approval need to complete the split. The separation is on track to be completed on Friday, July 17 Read more

eBay Runs 3-Day Listing Promotion for UK Sellers

July 13, 2015August 5, 2017 Ina Steiner

eBay is running a 3-day free-listing promotion for sellers in the UK. eBay sent invitations to private (casual) sellers with the subject line, “Accept the offer and get up to 100 free listings.” Those invited to participate can list up Read more

PayPal Clarifies Policies as Crowdfunding Comes to Ecommerce

July 13, 2015August 5, 2017 Ina Steiner

Woot’s founder has done it, Etsy welcomes its sellers to do it, and the owners of a historic Scottish traditional-weaving mill is doing it. We’re talking about crowdfunding and it’s all the rage, so much so that PayPal has posted Read more

eBay Promises Sellers Better Exposure Through Ads

July 13, 2015August 5, 2017 Ina Steiner

eBay is opening up its new Promoted Listings ad program to more sellers and is offering free phone consultations to help sellers set up their first campaigns. Who wouldn’t want greater exposure in search results, whether it’s a search engine Read more

eBay Loses as Toys R Us Brings Website Operations In-House

July 10, 2015August 5, 2017 Ina Steiner

eBay Enterprise is losing an important client, as its parent eBay Inc. is continuing to try to sell the unit as part of its big breakup. Toys R Us announced on Thursday it will bring its U.S. ecommerce operations in-house, Read more

eBay Checkout Outage Lasts Two Hours

July 10, 2015August 5, 2017 Ina Steiner

eBay shoppers were unable to complete a purchase on the marketplace Thursday morning after a global-wide problem with eBay’s checkout. Buyers began experiencing problems shortly after 8 am Eastern yesterday morning, and checkout was restored at about 10 am. People Read more