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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Fraud-Detection Triggers Password Reset

July 23, 2015August 5, 2017 Ina Steiner

Some eBay users became alarmed on Wednesday when eBay required them to reset their passwords. Spokesperson Ryan Moore confirmed the issue, telling EcommerceBytes the issue impacted a small subset of users – “far less than 0.1%,” he said. We first Read more

Marketplaces, News, Security and Fraud IssueseBay security

PayPal Giddy after Separating from eBay

July 22, 2015August 5, 2017 Ina Steiner

While eBay had a lot of explaining to do in the media on Monday about its future direction following its breakup, PayPal appeared to be giddy with excitement about what it called its next chapter. And, it seems, with good Read more

News, PaymentsDan Schulman, eBay breakup, PayPal

Intuit Founder Scott Cook Declines PayPal Board Seat

July 22, 2015August 5, 2017 Ina Steiner

On May 14th, eBay announced that longtime board member Scott Cook would be appointed to the PayPal board after the split. In a filing with the SEC this week, eBay revealed that Cook “subsequently determined that he would not join Read more

Marketplaces, NewseBay board of directors, Scott Cook

Study Shows Retailers Use Marketplaces to Acquire New Customers

July 22, 2015August 5, 2017 Ina Steiner

Retailers rank online marketplaces fifth for effectiveness among customer acquisition tools and allocate 16% of their digital marketing budgets to online marketplace initiatives and operations, according to a new Shop.org report conducted by Forrester Research and Bizrate Insights. Results of “The State Read more

News, Trends and Shopping DataSeller marketing

Buzz Grows as Amazon Rival Jet.com Opens Doors

July 21, 2015August 5, 2017 Ina Steiner

For an ecommerce site that hasn’t even launched, Jet has received lots of media attention over the past year or so. And as the site prepares to open to the public on Tuesday, there’s even more media frenzy. Tom’s Guide explains Read more

Marketplaces, NewsJet.com

eBay Acquires Twice to Boost Its Consignment Service

July 21, 2015August 5, 2017 Ina Steiner

eBay acquired a used-clothing shop Twice that allowed people to send in their used clothing and accessories and have the company sell the items for them on a consignment basis. The founders told customers it was shutting down the site Read more

Marketplaces, NewsConsignment sales, eBay, Merger and Acquisition, Twice

More eBay Changes Are on the Way

July 21, 2015August 5, 2017 Ina Steiner

eBay told sellers on Monday that more changes are ahead, but only hinted at what’s to come. Sellers abhor changes and lived through a period of extreme “disruptive innovation” when John Donahoe took over as CEO in 2008 – it Read more

Marketplaces, NewseBay changes

One Seller’s Experience with eBay’s New Ad Program

July 21, 2015August 5, 2017 Ina Steiner

eBay’s new Promoted Listings advertising program for sellers has an easy-to-use interface, confusing pricing, and brings added exposure to listings, according to a seller who has been advertising his eBay listings through the program. Jason Opdyke began using eBay’s new Read more

Marketplaces, NewseBay Promoted Listings

Weigh In on eBay’s Recent Change to Feedback

July 20, 2015August 5, 2017 Ina Steiner

eBay’s new CEO Devin Wenig wants to make changes to fundamental areas of the marketplace. One such change that has begun rolling out involves eBay’s sacred cow, the feedback system, and EcommerceBytes is polling sellers to see what they think. Read more

Marketplaces, NewseBay feedback

Etsy Runs Pilot Program to Test Licensed Merchandise

July 17, 2015August 5, 2017 Ina Steiner

There’s not only fan fiction, there’s fan merchandise as well, and Etsy is testing a way to allow its sellers to participate in an approved manner. Etsy Director of Business Development Morgan Blake said the marketplace has been developing the Read more

Marketplaces, NewsEtsy tests, Licensed merchandise, Morgan Blake

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