Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Updates User Agreement, Can Remove Links from Listings

September 15, 2015August 4, 2017 Ina Steiner

eBay is giving itself carte blanche when it comes to making certain changes to seller’s listings, just one of the updates the company is making to its User Agreement. In a section called Listing Conditions, eBay is adding language to Read more

Canada May Lead the Way in Delivery by Drone

September 14, 2015August 4, 2017 Ina Steiner

Amazon may have made drones a household word, but it may very well be Canadian marketplace SHOP.CA that makes drone delivery of ecommerce goods a reality thanks to a new partnership with Drone Delivery Canada (DDC). SHOP.CA is testing drones (unmanned aerial Read more

eBay Users Experience Tech Issues over the Weekend

September 14, 2015August 4, 2017 Ina Steiner

Some eBay users have been experiencing technical issues but have been unable to determine the root cause. Reports came in beginning on Friday and escalating on Saturday from US and UK users and ranged from reports of having problems accessing certain areas Read more

eBay Launches Shipping Membership Program in Germany

September 14, 2015August 4, 2017 Ina Steiner

eBay is launching a paid-shipping program called eBay Plus in which buyers in Germany can pay 19.90 euros/year and qualify for free and fast shipping – and free returns – for millions of eligible items. The program will begin its Read more

eBay CEO: We’re Just Fine in Post-PayPal Era

September 14, 2015August 4, 2017 Ina Steiner

eBay’s new CEO has a message: eBay doesn’t need anybody’s help in the post-PayPal era. The message from Devin Wenig was oddly defiant given the audience – buyers and sellers gathered for a 2-day Summit in San Jose to celebrate Read more

eBay Runs Seller Promotion to Celebrate 20-Year Anniversary

September 11, 2015August 4, 2017 Ina Steiner

eBay is running a seller promotion to celebrate its 20-year anniversary. Twenty is the key word: sellers can get 20 free listings and receive a 20% discount on commission fees. All formats apply. eBay explained: “Sellers who activate the offer Read more

eBay CEO Addresses Upcoming Changes at Seller Summit

September 11, 2015August 4, 2017 Ina Steiner

eBay announced its biannual seller update to coincide with its brand new Seller Summit, a gathering of sellers organized around the theme of eBay’s 20th anniversary. Devin Wenig, who took over from John Donahoe as CEO when the company split Read more

eBay Changes Seller Defect Rate as Part of Fall Update

September 10, 2015August 4, 2017 Ina Steiner

eBay is making significant changes to its Seller Performance Standards as part of its Fall Seller Update, which it will announce later today. eBay will judge sellers on two key metrics: defect rate and on-time shipping – and it’s changing Read more

eBay Makes Big Changes in 2015 Fall Seller Update

September 10, 2015August 4, 2017 Ina Steiner

eBay sellers can expect big changes as part of this year’s Fall Seller Update, including major changes to Seller Performance Standards and a new Seller Hub from which they can access selling tools and reports. eBay will make the full Read more

PayPal Pulls P2P Payments from Crisis-Stricken PR

September 10, 2015August 4, 2017 Ina Steiner

PayPal will no longer allow users to accept P2P payments sent from Puerto Rico, it informed users, as the U.S. territory faces a dire financial crisis. “Person to person payments will not be available for payments sent from Puerto Rico after Read more