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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Friday’s PayPal Outage Continues to Have Lingering Effects

March 7, 2016July 24, 2017 Ina Steiner

PayPal acknowledged an outage on Friday that impacted buyer’s ability to buy goods. It appeared the problem was widespread for up to several hours and then became intermittent. However, the problem continued to impact some users throughout the weekend. Sellers Read more

News, PaymentsPayPal outage

In Trouble for Failing to Report eBay and Amazon Income

March 7, 2016July 24, 2017 Ina Steiner

If you sell online and don’t declare your earnings to government tax agencies, you could find yourself in hot water, as one married couple from North Carolina discovered. A federal grand jury indicted the pair for tax fraud, including conspiracy Read more

News, Tax and Legal IssuesTaxes

Amazon Wants to Feed Us and Clothe Us

March 4, 2016July 24, 2017 Ina Steiner

Amazon wants to feed and clothe us in addition to selling us books, toys, gadgets, and other everyday products. It may not seem as radical an idea today, but the idea that consumers would turn to Amazon for groceries, takeout, Read more

Marketplaces, NewsAmazon

eBay and Alibaba Looking for Acquisitions?

March 4, 2016July 24, 2017 Ina Steiner

eBay announced plans to raise $1.5 billion, while Alibaba is rumored to be looking to borrow about $4 billion. One obvious use of such debt would be to acquire companies – could this be a good time for ecommerce players Read more

Marketplaces, NewsAlibaba, eBay, Merger and Acquisition

eBay Pulls Gift Cards from Affiliate Program

March 4, 2016July 24, 2017 Ina Steiner

Members of the eBay Partner Network (ePN) will no longer receive affiliate revenue from the sale of eBay gift cards beginning Sunday, March 6, 2016. eBay informed affiliate publishers on Thursday of the new policy. “Beginning March 6, 2016, eBay Read more

Marketplaces, NewseBay affiliate program

eBay UK Runs Month Long Promo for Sellers

March 3, 2016July 24, 2017 Ina Steiner

“Why not make extra money the easy way,” eBay UK asked sellers in a special email invitation to some users. “List your items today and you’ll only pay when you sell.” The promotion is limited to private (non-business) sellers who Read more

Marketplaces, NewseBay Promotion, eBay UK

Police Step In to Protect Craigslist Users

March 3, 2016July 24, 2017 Ina Steiner

Thanks to the rise in Craigslist-related crimes, police departments around the US and Canada are creating safe trading zones for buyers and sellers who wish to meet in person to complete online transactions. Among the first in the nation was Read more

News, Security and Fraud IssuesClassifieds, Craigslist, Fraud, Safe Deal Zone

eBay Launches Social Gratification Program

March 3, 2016July 24, 2017 Ina Steiner

Sometimes engaging on social platforms is its own reward, but eBay is counting on a financial reward to give users an incentive to promote products on its marketplace. Last month, it launched eBay Social in Mexico to reward users for Read more

Marketplaces, NewseBay, Social networking

eBay Quietly Makes Changes to Feedback

March 3, 2016July 24, 2017 Ina Steiner

eBay quietly rolled back on Tuesday an unpopular change it had made to its feedback system a year and a half ago. eBay had removed the dates indicating when feedback comments were left in August of 2014. At the time, Read more

Marketplaces, NewseBay feedback

How Messaging Apps Are Poised to Transform Ecommerce

March 2, 2016July 25, 2017 Ina Steiner

Online shopping is in the process of getting more personal thanks to messaging apps, and 2016 has been dubbed the year of conversational commerce. Chris Ricci, one of the lead developers of Amazon’s Kindle and the current CTO of ecommerce Read more

News, Trends and Shopping DataChris Ricci, Indigenous Software, Messaging apps

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