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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Etsy Grows Sales 21 Percent in Fourth Quarter 2015

February 24, 2016July 26, 2017 Ina Steiner

Etsy grew Gross Merchandise Sales 21.3% to $741.5 million in the fourth quarter of 2015, the company revealed Tuesday when it released earnings. It said the growth was driven by a 15.5% year-over-year growth in active sellers and 21.4% year-over-year Read more

Marketplaces, NewsEtsy financials

What Will eBay Do with $750 Million?

February 24, 2016July 26, 2017 Ina Steiner

“What will eBay do with $750 million?” a reader asked upon reading that the company was raising that amount by offering 6% notes. According to eBay’s press release on Monday, it expects its offering of $750 million in senior unsecured notes to Read more

Marketplaces, NewseBay financials, Scott Schenkel

eBay UK Runs Week-Long Promo for Business Sellers

February 23, 2016July 26, 2017 Ina Steiner

eBay is running a free-listing promotion, and unlike most seller promos in the UK, it’s not limited to private (casual) sellers. But while the week-long promo is for business sellers, it’s also by invitation only. Sellers who receive an invitation Read more

Marketplaces, NewseBay Promotion, eBay UK

PayPal Redesigned Its Mobile App and Unveiled New Partnerships

February 23, 2016July 26, 2017 Ina Steiner

PayPal is keeping busy – it launched a new marketing campaign called New Money that kicked off with a Super Bowl TV ad earlier this month, and last week it announced it had redesigned its mobile app. This week at the Read more

News, PaymentsPayPal, PayPal app

Senior eBay Executives Become Top Rated Sellers

February 23, 2016July 26, 2017 Ina Steiner

The head of eBay’s North American Marketplaces revealed on Monday that he has become a Top Rated Seller. Hal Lawton came to eBay from The Home Depot last April and invited users to visit his eBay Store to see what he has Read more

Marketplaces, NewseBay executives, Hal Lawton, Jordan Sweetnam

eBay Adds Return Rate Metric to Seller Dashboard

February 23, 2016July 6, 2018 Ina Steiner

Some sellers were caught off guard when they saw a new metric in their seller dashboards beginning on Friday. The Return Rate metric shows the percentage of returns broken down by category, prompting rampant speculation about how eBay might be Read more

Marketplaces, NewseBay changes

PayPal Users in UK Unable to Access Funds

February 22, 2016July 26, 2017 Ina Steiner

PayPal users in the UK have been unable to access funds since Friday; the company acknowledged the problem via Twitter on Saturday to say it was working to fix the problem. “As a seller, I can’t send anything until the Read more

News, PaymentsPayPal glitch

eBay Gives UK Sellers a Break on Tracking Requirements

February 22, 2016July 26, 2017 Ina Steiner

eBay is giving UK sellers a break on a key performance metric as it rolls out new seller performance standards. For now at least, sellers who use Royal Mail will not be punished for late deliveries as long as they Read more

Marketplaces, News, ShippingeBay UK

eBay Launches New Seller Standards

February 22, 2016July 26, 2017 Ina Steiner

As of this weekend, eBay is no longer using negative feedback or DSRs to evaluate a seller’s performance. The change, announced last September, took effect on February 20, 2016. Avoiding claims, cancelled orders, and late shipping is now key to Read more

Marketplaces, NewseBay seller standards

Amazon to Open Eleventh UK Fulfillment Center

February 19, 2016July 26, 2017 Ina Steiner

Amazon will build a new fulfillment center in England, and is part of the company’s plan to create 2,500 permanent jobs in the UK this year. Amazon will build the new 1-million square foot fulfillment center in Coalville, Leicestershire, which Read more

Marketplaces, NewsAmazon FC, Amazon UK

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