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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Amazon to Open Sixth Fulfillment Center in Texas

April 21, 2016July 23, 2017 Ina Steiner

Amazon will open a new fulfillment center in Texas, it announced on Wednesday. It will be the company’s sixth in Texas. The Fort Worth-area fulfillment center will encompass 1 million square feet and will be used to pick, pack, and Read more

Marketplaces, NewsAmazon FC

How to Reduce Apparel Return Rates with Customer Reviews

April 19, 2016July 24, 2017 Ina Steiner

If you sell clothing online, you know it has a higher return rate than many other categories. While some customers wear clothing they’ve purchased online fully intending to return them, other customers find they aren’t satisfied with the look, feel, Read more

News, Selling ToolsPowerReviews, Returns

Facebook Continues to Test Local Selling

April 19, 2016July 23, 2017 Ina Steiner

In an article about some major changes Facebook was testing on its news feed, Geekwire noted that the social media company was also testing changes to Marketplace. “The Marketplace button replaces the Messenger button in the iOS app, which has migrated up Read more

Marketplaces, NewsFacebook

eBay Exec Reveals Three Areas of Focus

April 19, 2016July 23, 2017 Ina Steiner

The Senior Vice President of eBay North America called sellers the marketplace’s oxygen in a blog post where he outlined three areas of focus for the company. Hal Lawton joined eBay from The Home Depot last year. Since joining the Read more

Marketplaces, NewseBay, Hal Lawton

Amazon Launches Monthly Pay-as-You-Go Prime Plans

April 19, 2016July 23, 2017 Ina Steiner

The Amazon Prime membership program is incredibly important to the company, and this week, Amazon made a bold move by making it available to customers on a monthly pay-as-you-go plan. Previously it was available only as an annual plan (with Read more

Marketplaces, NewsAmazon Prime

Amazon Accelerates Product Selection in Key Categories

April 18, 2016July 23, 2017 Ina Steiner

Amazon continues to see rapid growth in product selection in key categories in large part due to third-party merchants, according to a new report from Wall Street firm RW Baird, which completed its 13th Amazon selection survey of Amazon.com (not Read more

Marketplaces, NewsAmazon, Colin Sebastian

Poshmark Is Proving Social Selling Works on Mobile

April 18, 2016July 23, 2017 Ina Steiner

Poshmark is the envy of larger, well established marketplaces as it lands another $25 million from investors to continue on its path to bring ecommerce to the fashion minded. The company calls itself “the largest community marketplace for fashion where Read more

Marketplaces, NewsPoshmark, Social networking

New Threat Could Be Mining eBay User Data

April 18, 2016July 23, 2017 Ina Steiner

Criminals are using a new twist in their efforts to defraud people online via phishing emails, and some victims suspect the fraudsters could be mining eBay user data, according to the BBC. We were alerted to the problem in this Read more

News, Security and Fraud IssueseBay, Fraud

USPS Works on a Fix to the Package Pickup Problem

April 18, 2016July 23, 2017 Ina Steiner

Online sellers who rely on the USPS to pick up packages from their location were disappointed recently to find the service curtailed. As a reader told EcommerceBytes, “USPS apparently has discontinued scheduled pick-ups unless the sender has at least one Read more

News, ShippingUSPS

Etsy Rolls Out New Shop Home Design to All Users

April 15, 2016July 23, 2017 Ina Steiner

Etsy announced Thursday that it had completed the rollout of its new design of the Shop Home page – it is now available to all members on all browsers. Etsy first announced the new design in March, explaining, “The new design brings Read more

Marketplaces, NewsEtsy changes

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