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Canadian MD Thanks eBay Sellers over Currency Changes

Tuesday marked the end of dual currencies on eBay Canada as it moved to exclude the US dollar from its marketplace, and Managing Director of the marketplace Andrea Stairs thanked sellers for their hard work in converting their listings.

Stairs, who came to eBay from retailer Gap Inc. in 2005, said the company’s data shows that Canadian sellers perform better when listing in CAD (Canadian dollars), even if most of their buyers live outside Canada.

eBay had told Canadian sellers for years that listing in US dollars would increase their chances of selling their items by 15%, but in March of this year announced it would no longer support USD.

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Stairs referenced the shortcomings of the migration tool launched in May to help sellers convert their listings to Canadian dollars (“Your quick and helpful feedback after the tool’s initial launch in May resulted in a number of upgrades, which were launched in early June”).

And she encouraged sellers to try using the final version of the tool to migrate any remaining non-compliant listings they might have remaining.

“As we approach this next milestone, I want to underline how appreciative we are of the work you have done to update your listings,” she wrote Monday. “For many of you this has been a difficult adjustment, requiring the investment of time and effort to migrate or convert your listings. On behalf of the Canadian team, I want to acknowledge the work involved and thank you for your commitment to the eBay Marketplace.”

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Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. Send news tips to ina@ecommercebytes.com.


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