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Another Scam Online Sellers Must Worry About

This story from the Delaware State News is cause for concern – hopefully it’s not the beginning of a trend. A woman noticed her mail stopped arriving – turns out someone filed a change of address from her home in Delaware to an address in Austin Texas unbeknownst to her.

The USPS says it sends a Move Validation Letter to the old address that can’t be forwarded to the new address, but the victim in the story said she never received such a letter.

“To change an address online at usps.com, a customer must provide valid credit card information at a $1 cost, according to the USPS. Approximately 41 percent of all change of address requests are currently submitted online, officials said. The USPS said address information associated with the credit card must match the original address or the new address.”

It doesn’t sound like this is a big problem at the moment, but if combined with identity theft, it could be one more reason why a buyer never received an online order.

You can find the full story on DelawareStateNews.net.

Update: A reader said the same thing happened 

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.