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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Told Sellers to Ship to Wrong Addresses for Nearly 2 Weeks

April 20, 2024April 20, 2024 Ina Steiner
eBay

eBay notified sellers it had provided them with wrong addresses to send their orders. Incredibly, it had done so for nearly 2 weeks, going back to April 7th – and it was unable to tell sellers which orders they had Read more

Marketplaces, NewseBay, eBay bad addresses, eBay glitch3 Comments

Why eBay Thinks Sellers Might Opt Out of Its New Shipping Policy

April 17, 2024April 17, 2024 Ina Steiner
eBay

eBay sellers have inundated EcommerceBytes with emails sharing their reaction to eBay’s new shipping policy that will become the default policy on May 15, 2024. Instead of allowing sellers to enjoy a discount on shipping costs offered through Calculated Shipping, Read more

Marketplaces, News, ShippingeBay, eBay Calculated Shipping, eBay Shipping1 Comment

Etsy Reverses Disbursement Deposits for Some Sellers on Tax Day

April 15, 2024April 15, 2024 Ina Steiner
Etsy

Etsy sellers received disbursements on Monday for sales they had made but the deposits were quickly reversed, unaccountably. The timing was bad, as April 15 was also the deadline for sellers to file taxes. Compounding the problem was that some Read more

Marketplaces, NewsEtsy, Etsy disbursements, Etsy glitch

eBay Adds Brands, Keyrings, and Day Planners to Authentication Program

April 15, 2024April 15, 2024 Ina Steiner
eBay

eBay expanded its Authenticity Guarantee program in Australia with the addition of two new brands and numerous items, including keychains, hats, organizers, and day planners. Items in any of the new categories that sell for $350 or more will be Read more

Marketplaces, NewseBay Australia, eBay Authenticity Guarantee8 Comments

Former eBay CEO Under Fire for ‘Disruptive Innovation’ Comments

April 14, 2024April 14, 2024 Ina Steiner
Nike

Former eBay CEO John Donahoe, who now heads Nike, took flak over his comments about “disruptive innovation” last week, a term that may trigger online sellers who were on eBay in the mid-2000s. Donahoe blamed remote work for Nike’s innovation Read more

Marketplaces, NewsDisruptive innovation, eBay, John Donahoe, Nike7 Comments

Mercari Lifted Selling Fees but Beware Possible Limits

April 12, 2024April 14, 2024 Ina Steiner

It may be free to sell on Mercari now, but apparently the platform kept in place selling limits, according to a reader who had been a member of the site for 5 years. He told us that after reading the Read more

Marketplaces, NewsMercari, Mercari selling limits1 Comment

How to Sell on SHEIN Fashion Marketplace

April 12, 2024April 14, 2024 Ina Steiner
SHEIN

SHEIN is inviting US sellers to a webinar on how to sell on SHEIN Marketplace. That may come as a surprise, but last year, it officially opened its global marketplace to third party sellers alongside SHEIN-branded products. Nevertheless, it refers Read more

Marketplaces, NewsAlexander Calvo, Claire Lin, SHEIN, SHEIN Marketplace

Amazon Makes It Easier to Search Products and Add Offers in Bulk

April 11, 2024April 14, 2024 Ina Steiner
Amazon

Amazon is making it easier for sellers to search its catalog in bulk and add up to 500 offers, with minimal details required, it announced on Thursday. Previously, you could only use the Add Products tool to search for a Read more

Marketplaces, NewsAmazon, Amazon listing

Health and Beauty Won the Amazon ‘Big Spring Sale’ in March

April 11, 2024April 11, 2024 Ina Steiner
Amazon

Amazon held its first Big Spring Sale from March 20 through March 25, 2024, and data suggests the category winner was Health and Beauty. Pymnts Intelligence said its data indicates the sale was “a bit underwhelming,” but by no means Read more

Marketplaces, NewsAmazon, Amazon Big Spring Sale

eBay Alerts Sellers of USPS Slowdown and Weather Delays

April 11, 2024April 14, 2024 Ina Steiner
eBay

eBay posted an announcement on Wednesday to inform sellers that it was aware of recent shipping delays. The hosts of the eBay for Business podcast had raised the issue back on April 2nd, as we reported last week. Yesterday, eBay Read more

Marketplaces, News, ShippingeBay, eBay seller protection, Postal delays3 Comments

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