Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

From the Editor – December 9, 2018

December 8, 2018December 8, 2018 Ina Steiner

The nominations process is now open for the 2019 Sellers Choice Awards. Here’s your chance to have a say in which marketplaces make it into the final cut. Online marketplaces pay strict attention to the feedback they receive in the Read more

Tips on Handling the Dreaded Holiday Returns

December 8, 2018December 8, 2018 Ina Steiner

Returns are an unfortunate reality of online selling, and 20% of all returns take place at Christmastime, according to B-Stock Solutions, which sees a resulting spike in returns listed on its B2B liquidation marketplaces in the first quarter of the Read more

Etsy Targeted Offers Helps Sellers Make the Sale

December 8, 2018December 14, 2018 Ina Steiner

Etsy offers sellers several tools to help them market to shoppers. In addition to allowing them to offer coupons and participate in sales such as the Cyber Week sale that ran November 20 – 26, 2018, it offers a feature Read more

EcommerceBytes Soundoff: Letters to the Editor – December 9, 2018

December 8, 2018December 8, 2018 Ina Steiner

In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views. Dear Ina, Re: Shill Bidding on eBay: this Read more

US Post Offices Will Be Closed on Christmas Day

December 7, 2018December 7, 2018 Ina Steiner

Post Offices in the United States will be closed on Christmas Day and on New Year’s Day. Some Post Offices may also have limited hours on Christmas Eve, Monday, December 24, 2018. All Post Offices will be open and regular Read more

eBay Runs Flash Sale December 7th

December 7, 2018December 14, 2018 Ina Steiner

eBay is running a “December Dozen” flash sale today, December 7th. A banner on the eBay homepage advertises “A Dozen Days of Steals! Day 3.” The sale allows shoppers to use a coupon code (PHLDAYTEN) to receive 10% off their Read more

UPS Raises Shipping Rates in Three Weeks

December 6, 2018 Ina Steiner

UPS is raising shipping rates on December 26, 2018. The rates for UPS Ground, UPS Air and International services will increase an average net 4.9%. In addition, UPS is increasing certain value-added services and surcharges, and fuel surcharges will apply Read more

eBay Raises Shipping Rates in UK

December 5, 2018December 6, 2018 Ina Steiner

eBay is raising shipping rates in the UK for sellers using “eBay delivery powered by Shutl.” The marketplace said it was part of its annual rate increase that allows it to continue to develop and improve its delivery service for Read more

Shippo Adds Regional Carriers to Meet Demand for Fast Shipping

December 5, 2018 Ina Steiner

Shippo added two regional carriers to its shipping web app – AxleHire and CDL. It is part of its strategy to help businesses meet increasing consumer demands for same day, next-day and two-day delivery. Press release follows: Shippo today announced Read more

BigCommerce Appeals to Sellers on WordPress Platform

December 5, 2018 Ina Steiner

Ecommerce platform BigCommerce is appealing to sellers who use WordPress to power their websites. “New integration gives the WordPress community a scalable way to incorporate industry-leading commerce into a content-first site experience,” it announced on Wednesday. Press release follows: BigCommerce, Read more