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USPS Adjusts Priority Mail Express Refund Policy

USPS Adjusts Priority Mail Express Refund Policy

Priority Mail Express 1-day shipments sent between December 22 – 25 will not be eligible for postage refunds unless the package is not delivered or delivery is not attempted within two days of the mailing date.

The USPS adjusted its Priority Mail Express refund policy in anticipation of higher volumes over Christmas week and unpredictable weather conditions that could affect one-day shipments during the holidays.

Normally Priority Mail Express (PME) service comes with a money-back guarantee based on its service features.

Note that the USPS is also adjusting its Live Animal Holiday Acceptance Policy over the holidays:

“As a result of the limited transportation availability during the holidays, any shipment of live animals will NOT be accepted on December 22, December 24, December 29, and December 31 through any channel. The normal acceptance policy will resume on January 2, 2019.”

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.