Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Adds Tire Installation Services from CarAdvise

May 30, 2019May 30, 2019 Ina Steiner

eBay added CarAdvise to its Tire Installation Program, a deal that adds 3,500 tire shops to eBay’s network. The service is seen as a way to support auto buyers, offering selection, competitive pricing, and local installation of tires. eBay first Read more

Amazon Offers Discounted Pricing for Selling Internationally

May 29, 2019May 29, 2019 Ina Steiner

Amazon is giving sellers an incentive to expand their business internationally by offering a $39.99/monthly plan to reach customers in 10 countries. Some sellers expressed pleasure at the savings. However, many sellers appeared wary of biting off more than they Read more

Etsy Credits Sellers for Recent Click Fraud Incidents

May 28, 2019May 28, 2019 Ina Steiner

Etsy sellers who advertise their listings ran into a problem last week, reporting suspicious activity on their Promoted Listing ads that had all the earmarks of click fraud. As we reported on the AuctionBytes Blog, sellers said their daily budgets Read more

Amazon Talks Up Payment Innovations at June Events

May 28, 2019May 28, 2019 Ina Steiner

Amazon Pay will be speaking about payment innovations at several events next month. Amazon Pay Vice President Patrick Gauthier will be speaking at Money 20/20 Europe in a session titled, “Delivering for the connected consumer in the new era of Read more

Amazon Denies Supplier Purge, but Vendors Wise to Prep in Case

May 28, 2019May 28, 2019 Ina Steiner

Amazon denied a report in Bloomberg that it was purging suppliers. In the article, “Amazon Is Poised to Unleash a Long-Feared Purge of Small Suppliers,” the news source wrote, “In the next few months, bulk orders will dry up for Read more

Headlamp Burns Down House, Amazon Found Not Liable

May 27, 2019May 28, 2019 Ina Steiner

In 2014, a headlamp purchased on Amazon allegedly caused a fire that burned down a Maryland couple’s home. The couple’s insurance company sued Amazon and lost, and last week, the US Court of Appeals for the Fourth Circuit affirmed the Read more

eBay Is Not Doing Crypto But Facebook Is

May 27, 2019May 27, 2019 Ina Steiner

eBay recently denied it was planning to launch virtual currency, but Facebook seems increasingly likely to do so. The BBC reported that Facebook had met with the Bank of England on plans to set up a digital payments system in Read more

Etsy Glitch Stymies Sellers Listing Digital Goods for Sale

May 26, 2019May 26, 2019 Ina Steiner

Etsy sellers who list digital goods for sale have been unable to upload files this holiday weekend. “This is the 2nd day. If you sell instant downloads you can’t list anything,” a seller reported today on this thread. Based on Read more

PayPal Updates User Agreement Effective July 9th

May 23, 2019May 23, 2019 Ina Steiner

PayPal is updating its User Agreement effective July 9, 2019. The company highlighted several changes in three categories (buyers, sellers, and sellers with PayPal Website Payments Pro and Virtual Terminal Agreements). The change that looks to be of greatest interest Read more

Amazon Shareholder Meeting Gets ‘Dramatic’ and ‘Hostile’

May 23, 2019May 25, 2019 Ina Steiner

Amazon held its shareholders’ meeting on Wednesday in Seattle, and as Lydia DePillis pointed out in her preview report for CNN on Tuesday, there was a lot on the table, for a change. (“For the first time, Amazon faces an Read more