Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Etsy Funds $5 Off Discount on Cyber Monday

December 2, 2024 Ina Steiner

Etsy is once again running a Cyber Monday promotion in which it is giving shoppers $5 off on a purchase of $25 or more, although last year shoppers had to spend $30 to receive the discount. The marketplace sent an Read more

DOJ Appeals Dismissal of Its Case against eBay

December 1, 2024December 1, 2024 Ina Steiner

A Federal Judge agreed in September to dismiss the government’s lawsuit against eBay over the sale of products it alleged violated federal laws, including the CAA, TSCA, and the FIFRA. On Tuesday, the DOJ filed notice that it was appealing Read more

eBay Sharpens Knife Policy in UK

November 29, 2024 Ina Steiner

eBay UK changed its knives policy, though it appears eBay only informed sellers through an email notification. eBay is still banning many types of knives and bladed items, but eBay is expanding the policy so sellers can sell more “potentially Read more

Sellers Entitled to Postage Refunds for Canadian-Bound Packages

November 29, 2024 Ina Steiner

The USPS suspended delivery of mail and packages to Canada on November 29, 2024, due to an ongoing labor strike by Canadian postal workers, which EcommerceBytes reported on Wednesday. Today, the USPS said some packages already received but stuck in Read more

ALERT: USPS Suspends Delivery to Canada

November 27, 2024November 27, 2024 Ina Steiner

USPS will suspend delivery of mail and packages to Canada effective Friday, November 29, 2024. The Postal Service said the temporary suspension was “due to the foreign postal operator indicating that they are unable to process or deliver international mail Read more

USPS Provides Another Update on Peak Holiday Preparedness

November 25, 2024November 25, 2024 Ina Steiner

The USPS is “primed and ready” for the peak holiday season, it stated in a press release on Monday – and it used “exceptional service” and “extraordinary service” to describe what customers of the Postal Service could expect during the Read more

PayPal Informs Sellers of Changes to the Resolution Center

November 24, 2024November 24, 2024 Ina Steiner

PayPal is emailing sellers to inform them of changes to its Resolution Center. These are different from the policy changes it announced in late September that are rolling out this month, covered in this AuctionBytes Blog post. In its email Read more

Amazon FBA Sellers Encounter Inbound Delays in Europe

November 24, 2024 Ina Steiner

Sellers sending inventory to Amazon fulfillment centers in some European countries may encounter delays, Amazon warned on Saturday. It said it was experiencing capacity restraints in fulfillment centers in Germany, France, Italy, Spain, the Czech Republic, and Poland. Amazon will Read more

eBay Enhances Loyalty Program for Developers

November 20, 2024 Ina Steiner

eBay is making changes to its loyalty program for third-party developers, such as Seller Sourcebook Development LLC, a company that offers inventory-management and image-hosting services to sellers on eBay and other marketplaces. The eBay Developers Loyalty Program is designed for Read more

FedEx Improves Tracking Visibility, Predicts Busiest Peak Shipping Day

November 19, 2024November 19, 2024 Ina Steiner

FedEx expects December 2 (Cyber Monday) to be its single busiest day of the 2024 holiday peak season. The shipping carrier made the disclosure in an announcement where it also pointed to improvements in tracking: The upgraded package tracking and Read more