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Author: David A Utter

David A. Utter is a freelance writer based in Lexington, KY. He has covered technology topics from search to security to online business and has been quoted in places like ZDNet and BusinessWeek. He considers his appearance on NPR's "All Things Considered" with long-time host Robert Siegel a delightful highlight. You can find him on Twitter @davidautter and on LinkedIn.

Should Marketers Worry About Gmail’s Latest Change?

January 1, 2014September 23, 2017 David A Utter

While ecommerce pros working with Google during the holiday shopping season were likely more concerned about click-throughs, bounce rates, and conversions, Gmail made a change that impacts not only its millions of users but the marketers sending campaigns to Gmail recipients. For Read more

News, Selling ToolsGmail, Google

UPS, FedEx Holiday Troubles Open Door for Competition

December 31, 2013September 30, 2017 David A Utter

Despite a holiday shopping season that was six days shorter than the 2012 edition, US consumers still spent $42.8 billion from their desktop PCs between Thanksgiving and December 22 according to comScore. But quite a few shoppers who waited until the Read more

News, ShippingFedex, Shipping delays, UPS

Online Sales Tax Law Yet to Reach Most States

December 25, 2013September 30, 2017 David A Utter

Dire economic forecasts couples with unending demands on state financial resources appeared to be a catalyst that would lead more states to pass “Amazon laws,” where online retailers would be forced to collect sales tax regardless of their location. But Read more

News, Tax and Legal Issuesonline sales tax

Ecommerce Training Firm Runs Afoul of Idaho Authorities

December 24, 2013September 30, 2017 David A Utter

The lure of easy money with minimal work has ensnared a business and several dozen consumers, with the Idaho Attorney Generalbecoming involved after multiple complaints. The department’s investigation into a Boise firm called eCommerce Support LLC led to a settlement that Read more

News, Tax and Legal IssuesConsulting services, eCommerce Support LLC

Borrowed eBay and PayPal Accounts at Center of Lawsuit

December 19, 2013October 1, 2017 David A Utter

When he wasn’t lofting kites into stormy skies, Benjamin Franklin was requoting memorable lines from Hamlet like “neither a borrower nor a lender be.” It’s advice the parties embroiled in a legal kerfuffle over the usage of an eBay and Read more

News, Tax and Legal IssuesFraud, Lawsuit

Three Ways Merchants Can Prepare for Facebook Video Ads

December 18, 2013October 1, 2017 David A Utter

Social networking site Facebook announced Tuesday it will offer video ads in its news feeds after having Facebook discussed video ads in October 2013, as they suggested a couple of ways to take advantage of video in Facebook’s mobile app. In its Read more

News, Selling ToolsFacebook, Video marketing

Etsy Sellers Alarmed At Invasion of Mass Produced Items

December 17, 2013October 1, 2017 David A Utter

The appeal of the Etsy marketplace has been its position as a home for sellers of handmade and vintage items. To the layman, this presents an image of a crafter working on a piece of jewelry or a woven basket Read more

Marketplaces, NewsChad Dickerson, Etsy, Etsy Handmade definition

Sellers Beware as Holiday Shipping Deadlines Approach

December 12, 2013October 1, 2017 David A Utter

Many ecommerce pros have turned to free shipping as an enticement to customers to shop online. That perk has become popular with shoppers and at this point in time it’s practically expected by them. For online sellers, taking best advantage Read more

News, Shippingholiday shipping

Four Ways to Get Customers to Come Back after Green Monday

December 10, 2013October 1, 2017 David A Utter

There seems to be no shortage of nicknames for days during the holiday shopping season. Black Friday was all alone for years until Cyber Monday came along. Now it has Gray Thursday, aka Thanksgiving, and Green Monday to keep it Read more

News, Trends and Shopping DataHoliday Shopping

Google Product Listing Ads Performed Big on Cyber Monday

December 9, 2013October 1, 2017 David A Utter

Digital marketing firm Kenshoo said advertisers saw fit to spend significantly during the traditional start to the holiday shopping season – Thanksgiving, Black Friday, and of course Cyber Monday. The Product Listing Ad format (PLA) proved impressive on Cyber Monday. Kenshoo found retailers were Read more

News, Selling ToolsGoogle PLAs, Holiday Shopping

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