New legislation enacted in Canada has the potential to cost businesses everywhere millions of dollars, and online merchants should beware. What are the penalties for committing a violation under CASL? If you commit a violation under any of sections 6 Read more
Few topics garner the ferocious kind of reaction from the world of small business quite like taxes. As evidenced by responses to our discussion of owners of physical shops clamoring for more online sales tax collection, many ecommerce pros feel the Read more
The appeal of applying the wisdom, or other aspects, of the crowd has led to various concepts about “crowdsourcing” solutions. For example, companies like Uber and Lyft, which connect people needing a lift to drivers, offer an alternative to hiring Read more
Do online sales need more regulation? Should online businesses follow Amazon’s lead and start collecting sales taxes now? Or would such a change prove disastrous for sellers doing $1 million or more annually in sales? The Marketplace Fairness Act, a proposed Read more
Ecommerce pros shipping bulky but light items as part of their online sales will find changes to their UPS Ground costs soon. UPS announced this week that effective December 29, 2014, dimensional weight will be used to determine rates for Read more
A traditional indicator of potential ecommerce success, traffic from search engines, social media, and advertising campaigns, experienced a dip from 2013 to 2014. Yet less traffic hasn’t resulted in lower sales, as these channels have been driving more revenue to Read more
Part of good customer service means listening to the people who help pay the bills, and it doesn’t matter about the size of the company. eBay falls at the larger end of that spectrum. Recently the company turned to the Read more
When it comes to spending on one’s parents, the focus on Mothers’ Day permeates virtually all segments of advertising and retail to a much greater degree than it does for Fathers’ Day. But the National Retail Federation suggests ecommerce pros should pay Read more
eBay says shill bidding happens when anyone – including family, friends, roommates, employees, or online connections – bids on an item with the intent to artificially increase its price or desirability. Despite stated policies against the practice of shill bidding Read more
Consider for a moment Amazon.com’s roots, a seller of books at discounted prices that delighted bibliophiles and altered the bookselling industry. Now nearly twenty years after its founding, the company’s ongoing dispute with French publisher Hachetteovershadows what should be an interesting Read more
