Some sellers are having trouble updating the Etsy Seller App on their mobile devices. One seller posted in a thread on the Etsy boards on Saturday that they had tried to update the app without success so deleted it entirely Read more
Accidentally sending imperfect items to customers can result in unwanted returns, so Amazon is using technology to identify damaged products before shipping them to buyers, it announced this week. “Using a combination of generative AI and computer vision technologies, Project Read more
Amazon updated the Feedback Manager tool in Seller Central, explaining that sellers can now see their seller-fulfilled customer service performance across three critical insights: contacts, response time, and buyer sentiment. “These updates can help you identify opportunities for customer service Read more
The US Postal Service ended its rewards program last year for the Click-N-Ship service and is now notifying customers that they have until Sunday to redeem any remaining credits from the program. The USPS has been contacting customers by email Read more
eBay continues to throw off an intermittent error message that some eBay sellers encounter when trying to list or “sell similar” continue, an eBay moderator confirmed today. A seller explained in mid-May, “For about 4 weeks now this is the Read more
