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eBay Bans Sellers from Listing Refurbished Phones – What’s Next?

eBay Bans Sellers from Listing Refurbished Phones - What's Next?

Last year, eBay began banning sellers from listing certified refurbished goods in any category, and at the same time it began heavily promoting manufacturer-refurbished goods (“Certified Refurbished”). Now it’s banning sellers from listing any refurbished goods in one category: Cell Phones & Smartphones.

As of October 9, 2020, eBay began requiring items listed as certified refurbished in any category to be approved by its certified refurbished team. eBay only approves manufacturers or manufacturer-approved vendors – and it requires the latter to provide evidence they are authorized resellers.

Sellers can still list refurbished goods without the approval, but only as “seller refurbished.”

Taking away the ability for most sellers to list refurbished mobile phones – even “seller refurbished” – may be another step toward suppressing any refurbs except those authorized by manufacturers.

You can read more about the new requirements for refurbished cell phones and smartphones, and let us know what you think.

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

3 thoughts on “eBay Bans Sellers from Listing Refurbished Phones – What’s Next?”

  1. Another eBay game thats illegal – but its more important to talk about Brittany Spears and her snaps then this, right?

    eBay makes back end deals for their refurb items/market – then boots every one else in those categories out – yet still claims they are your partners (in crime?) or “we are just a venue” ?

    Its restraint of free trade amongst other things – but Newsom is corrupt himself and is lucky hes still employed (plus Ill bet you all the money in Devin Wenigs bank account that eBay donates PLENTY to him!)

    Cell phones are just the latest way that eBay likes to control what goes on.

    Its just the San Jose Mafia once again trying to be in charge …. funny how theres NEVER a libel suite against me …. truth hurts huh!?

  2. ahhhhh whats next indeed ?

    Since no one so far besides myself has cared to discuss the matter – let me simply state that:

    Since the San Jose Mafia operates under CA laws (even though its a Deleware corporation), prohibiting sellers from selling in these categories (or any other) is market manipulation and falls SQUARELY under California’s “The Unfair Competition Law of California”.

    This law “prohibits false advertising and illegal business practices. The law is also known as the state’s UCL. The law describes “unfair competition” as any unlawful, unfair, or fraudulent business act or practice, or false, deceptive, or misleading advertising.”

    The key words here being UNLAWFUL, UNFAIR business practice(s).

    Its also “Restraint of Free Trade”.

    For the few items that I have – its not worth suing and spending MILLIONS to recover a few thousand, however there may be an enterprising lawyer that would like to take this case up Pro Bono and make alot of $ suing eBay.

    “the state UCL (says) a company may be accused of unfair competition if it practices bait-and-switch marketing, manipulates prices, infringes on intellectual property, or performs another deceptive action against competitors that is prohibited under the law.”

  3. Honestly, I’d never sell a cell phone on eBay anyway, after hearing how buyers abuse eBay and sellers with false INAD claims.

    We have a pile of phones that work fine, never had anything but normal use (and no “abuse” at all), but having read about eBay refunding purchases and allowing buyers to KEEP the items (not just phones), and having experience it ourselves. there is simply no way I’d want to join that jungle.

    Just my $0.02.

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