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USPS to Workers: Scan, Scan, Scan

USPS to Workers: Scan, Scan, Scan

The USPS told postal workers to “scan, scan, scan.” In a post on Monday, the US Postal Service discussed the importance of scanning packages throughout their journey and urged workers to perform all required scans.

“Most employees know that scanning allows customers to know when their packages will arrive, a critically important requirement in the era of online shopping and increasing competition in the shipping industry,” the USPS wrote. “But scanning also plays an important role in helping USPS measure its service.”

To help ensure the Postal Service’s measurement is complete, the organization wants employees to perform all required scans, including when mail is received, processed through automated equipment and loaded onto trucks, it said.

The messaging may be welcome news to online sellers who rely on scanning to prove to marketplaces they’ve shipped their orders and provide evidence that buyers received them, though there’s no indication the USPS has given workers more concrete reasons to scan such as penalties or incentives.

The full post is on the USPS Link blog for employees.

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

3 thoughts on “USPS to Workers: Scan, Scan, Scan”

  1. The post master of the USPS that picks up/drops off my packages told me that when they scan packages this also GPS them as to where exactly they are scanned. Does anyone else know this ? This should solve many of their lost package problems.

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