eBay has not been taking into account weekend days when calculating estimated delivery dates in sellers’ listings, it said in a post on Thursday.
It will be changing that shortcoming – sellers will now have the option of adding weekend handling times to their settings. eBay uses that information when calculating the delivery dates displayed to shoppers.
eBay acknowledged that until now, shipping estimates had not always reflected how quickly buyers would actually receive their items.
However, it said, “Now, you can specify in your shipping preferences if you work Saturday and Sunday, and set specific handling cut-off times for those days. Your weekend ship dates and faster delivery times will be reflected in your shipping estimates.”
Importantly, for sellers who use multiple carriers, eBay added, “You also won’t be held to weekend handle-by dates if the carrier specified in your listings doesn’t ship on weekends. “