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USPS Won’t Confirm Reports of ‘Leaked’ Directive

USPS Won't Confirm Reports of 'Leaked' Directive

The US Postal Service confirmed it is developing a new business plan with an immediate focus on efficiency, though it did not address reports that surfaced over the weekend about new directives that could delay mail delivery.

As we reported on the EcommerceBytes Blog on Sunday, an unverified memo containing the directive said all overtime (OT) would be eliminated and stated, “If the plants run late they will keep the mail for the next day. If you get mail and your carriers are gone and you cannot get the mail out without OT it will remain for the next day.”

USPS spokesperson Dave Partenheimer provided EcommerceBytes with the following statement on Monday:

“The Postal Service is developing a business plan to ensure that we will be financially stable and able to continue to provide reliable, affordable, safe and secure delivery of mail, packages and other communications to all Americans as a vital part of the nation’s critical infrastructure. While the overall plan is not yet finalized, it will certainly include new and creative ways for us to fulfill our mission, and we will focus immediately on efficiency and items that we can control, including adherence to the effective operating plans that we have developed.”

We had reached out to Partenheimer after seeing reports about the memo published on the National Association of Letter Carriers’ Facebook page, which we wrote about on the EcommerceBytes Blog.

Brian Sheehan of PostalNews.com also published (clearer) images of the memo in an article titled, “Document purports to show PMG’s plans for changes to USPS operations.”

Sheehan said in his post that he received an email that claimed the images of the memo were from a PowerPoint presentation shared by a POOM from Ohio last week (we believe that stands for Post Office Operations Manager). Someone commenting on the article wrote, “The information about no OT and delaying mail is correct. This is phase one of a multi-phase organizational change.”

“Meanwhile,” Sheehan wrote, “comments on our Facebook page confirm that employees are already being advised of the changes in standup talks.”

The comments on the Postal News Facebook page offers a fascinating look at the reaction from postal workers of the (as of yet unverified by the Postal Service) directives being described. Some said eliminating all overtime and holding mail until the next day would result in complaints – which some said might be the point. One person wrote, “then it will be easier to prove that the post office could be privatized and run better.”

Others questioned whether the Postal Service could enact some of the policies described in the memo due to union restrictions.

(Someone on Twitter reminded us of this EcommerceBytes Newsflash article from March about previous the Postmaster General’s efforts to reduce expenses.)

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

6 thoughts on “USPS Won’t Confirm Reports of ‘Leaked’ Directive”

  1. Wait….if you leave the mail until the next day….and then there is more mail the next day that gets left, etc, etc. Won’t this just result in a huge back-up and lost mail? How does that solve a situation?

    What a short-sighted solution.

  2. It’s been like that anyway. Most postal workers will carry the overload of mail back to the station. Nothing new. Only this time there are fewer workers and workers are getting sick, taking days off. If you want your mail immediately it’s probably best to rent a box.

  3. I’ve checked my tracking for the past few days on outgoing. This is not a joke. 1 and 2 day holds at the post office on almost every item I’ve left for a carrier or dropped off at a pickup location with a 5PM pickup. I’m not certain how screwing your customers on priority mail delivery is going to help your bottom line. People will get fed up and choose other services. Aside from cross country deliveries, FedEx has been lightnig quick on the East Coast. With the eBay discount this is comparable and sometimes cheaper. The only thing I don’t like about FedEx is paying later. But whatever.. another *****-based appointee (first PG in history without post office experience I read). All this nonsense will come to a close next year hopefully.

  4. What the public doesn’t know is what goes on in their local post offices. Not only do the postal carriers, rural especially, have their routes, they also have to deliver Amazon packages as well. Being COVID-19 is amongst us, that almost triples what is delivered. A lot of the carriers work on there own time so they can deliver all the packages the same day, even to impatient and rude customers who don’t give them any slack. Plus, especially in our area, houses are going up left and right, which adds to the mail route which takes an arm and a leg to get recounted. The carriers aren’t the problem. It is the management. As regular carriers don’t get overtime, so when your getting mad because your mail is late, the carrier showing up at night is doing that for free. UPS was delivering Amazon packages, but couldn’t keep up and it was switched over to USPS, plus the USPS delivers for FedEx as well, so, I think contracts need to be redone to pour more money into the USPS to bring more people on during this above normal time

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