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eBay UK to Refund Fees for Temporary Store Closures

eBay UK to Refund Fees for Temporary Store Closures

eBay is offering additional relief to UK sellers who are struggling due to the coronavirus pandemic. “To relieve some of the pressure due to the changing circumstances around COVID-19, we’ll now refund your shop subscription fees if you have to shut down your eBay shop for an extended period of time,” it explained.

UK business sellers who put their eBay Store on Vacation (holiday settings) and hide all fixed-price listings will be eligible for up to 100% of their subscription fees for the month of April, May, or both.

Sellers must activate the “promotion” first and should read the terms and conditions carefully for details and restrictions – for example, “Any period where you turn on holiday settings but choose not to hide your fixed price listings does not qualify for this Promotion.”

In addition, private sellers are excluded, as are sellers who don’t have an active shop subscription on the 28th of March 2020. See the full announcement on the eBay.co.uk Announcement Board.

eBay is offering a similar promotion for Australian sellers which you can read about on the eBay Australia Announcement Board.

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.