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EcommerceBytes Letters to the Editor Letters to the Editor
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For consideration, send your email to ina@auctionbytes.com with "Letters to the Editor Blog" in the subject line! Remember to include your name as you would like it to appear in the blog.
Wed Feb 22 2017 15:58:12

Ex eBay Seller Raises Pair of Concerns

By: Reader
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Dear Ina,
It's been quite a while since I've written to you regarding eBay. Due to very poor sales over the past year, I actually have pulled all of my items. I made more money in my garage sales last year than selling on eBay. But I digress...

I have two bones to pick with eBay. 

First, after I signed into eBay, I see a little "i" in a circle to the left of the URL www.ebay.com. Ironically, I've been dealing with this very issue on several of my own web sites. You see, the "i" can be opened and it reads, "Your connection to ... Read More
Reading EcommerceBytes Letters Blog: Ex eBay Seller Raises Pair of Concerns
Comments (7) | Permalink
Mon Feb 20 2017 22:17:00

Buyer Fears eBay Practices May Help Shill Bidders

By: Reader
Sponsored Link
Dear Ina,
I have noticed a new thing with eBay while bidding last week.

I was bidding on a postage stamp set. The bidding jumped above the Scott catalog price. I wanted to check who was out bidding me. 

I opened the link to see the bidders, while every bid but my own was by "private listing - bidders' identities protected". That was 26 of the 28 bids. The site also said there were eight bidders. 

I commented on eBay's link to look at how we liked the page or service. I told them that hiding the bidder's information was helping people to drive up prices for ... Read More
Reading EcommerceBytes Letters Blog: Buyer Fears eBay Practices May Help Shill Bidders
Comments (14) | Permalink
Mon Feb 20 2017 10:05:42

Seller Sees Uptick in Buyer Fraud on eBay

By: Reader
Sponsored Link
Dear Ina,
It looks like there is a new "improved" form of extortion going on on eBay. And of course, eBay doesn't mind it - they don't lose a penny. 

The "improved" extortion "technique" is that the buyer places 2 separate orders the very same day/time (many times for the same item) and doesn't ask the seller for combined shipping. 

The seller, to save a couple of bucks, combines the shipping (and provides tracking for both orders). Once item is delivered, buyer claims receiving only one of the orders.

"Improvement" is that the buyer has power to threaten seller with 2 negative feedback. I have had 3 of them ... Read More
Reading EcommerceBytes Letters Blog: Seller Sees Uptick in Buyer Fraud on eBay
Comments (9) | Permalink
Fri Feb 17 2017 11:40:32

Seller Reports eBay Sales Down $10,000 for Past 6 Weeks

By: Reader
 
Dear Ina,
I have been selling on eBay for the past 7 years. I, like many long-term sellers, know the ebbs and flows, the rhythms of eBay. 

The winter months are typically *THE* best months for most sellers. So why have I, and many, had all-time low sales for the past 6 weeks??

I am down by approx $10,000 in sales if you compare my data from this same time frame (1/1-2/17) last year, and the year before, etc, etc. It goes without saying this is EXTREMELY frustrating and disappointing.

I have consulted eBay. In January the customer service rep I spoke to said "nothing is wrong".

I called again in ... Read More
Reading EcommerceBytes Letters Blog: Seller Reports eBay Sales Down $10,000 for Past 6 Weeks
Comments (49) | Permalink
Thu Feb 16 2017 12:50:52

eBay Buyers and Sellers Lose with Missing Emails

By: Reader
 
Dear Ina, 
For some time now I have NOT received any emails from eBay Australia advising me of new item listings for Searches I follow! 

Is this unusual, or a new eBay policy I've missed? It means I constantly have to manually search myself for those rare items I actually want to buy, but have not been automatically made aware that they have now become available, so I even miss the opportunity to consider a purchase, because I just don't have the time to manually do upwards of 100 searches a day. 

This is annoying both as a Buyer missing things I want to buy ... Read More
Reading EcommerceBytes Letters Blog: eBay Buyers and Sellers Lose with Missing Emails
Comments (1) | Permalink
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