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EcommerceBytes Letters to the Editor Letters to the Editor
Your emails to EcommerceBytes
For consideration, send your email to ina@auctionbytes.com with "Letters to the Editor Blog" in the subject line! Remember to include your name as you would like it to appear in the blog.
Wed Mar 25 2015 19:46:43

The Care and Feeding of Multiple eBay Stores

By: Reader
Sponsored Link
Dear Ina,
I'm new to your blog and wish I had known about it years ago. Nonetheless, I've been catching up every chance I can get. I am an eBay top seller (power seller) for the past three years. Not so much Amazon, dabble a little. Just pulled out of FBA as my product mix didn't work well there.

I am writing to share something I wrote today and sent to my eBay friend. She said that I need to share it with other eBay sellers so I decided to write to you. With all the frustration and stress that gets posted, here is something ... Read More
Reading EcommerceBytes Letters Blog: The Care and Feeding of Multiple eBay Stores
Comments (28) | Permalink
Mon Mar 23 2015 10:33:12

eBay Fails to Make Listings Google Friendly

By: Reader
Sponsored Link
Dear Ina,
Enjoy your site and often check and read the articles and blogs. Very helpful. I read the one about Google demoting mobile unfriendly sites and did a few tests using the tool noted. 

What I found was that eBay listings seem to be ok, but all stores in either Store format were noted as being mobile unfriendly. That really shocked me as I would have thought with all the talk from eBay that they would have this addressed, especially with all the money sellers pay for Store sites. Now I know why my eBay Store traffic is about dead.

Also, I found some odd results looking ... Read More
Reading EcommerceBytes Letters Blog: eBay Fails to Make Listings Google Friendly
Comments (23) | Permalink
Sat Mar 21 2015 23:55:15

What eBay Meant to a Recovering Shopaholic

By: Reader
Sponsored Link
Dear Ina,
I don't know if you've seen this article (in Racked.com) but thought you might share it with your readers. And, that perhaps, eBay management will see it and wind back the clock a bit, so to speak.  

The writer points out that eBay is/was a community, self-policed, etc. She characterized everything I felt five or ten years ago about the site.

Best,
D.
Reading EcommerceBytes Letters Blog: What eBay Meant to a Recovering Shopaholic
Comments (10) | Permalink
Wed Mar 18 2015 16:08:38

Why Does Everyone Have to Be on Facebook?

By: Reader
 
Dear Ina,
Re: Facebook Buys TheFind, Sellers Lose Source of Traffic (link to article)

As a seller of antiques and a website designer for small businesses, I have absolutely refused to join Facebook because they get hacked and are an invasion of privacy. 

I do have an account with The Find which will now end as I am not going to join Facebook to keep it up. 

The Find was independent - no favoritism - no fees, icon w/link on my website, free page for advertising, perfect for antique dealers who have no money for advertising, including me. My stats on my website show many visitors from ... Read More
Reading EcommerceBytes Letters Blog: Why Does Everyone Have to Be on Facebook?
Comments (43) | Permalink
Mon Mar 16 2015 17:01:47

eBay Consignment Seller Questioned over Hidden Descriptions

By: Reader
 
Dear Ina,
I have a problem, and frankly, am writing/posting to anyone/everyone that may be able to help me.

I am a consignment seller on eBay. I have been doing this for over 5 years and been selling on eBay for over 7 years. I am a top rated seller with 99.9% feedback.

Recently, eBay decided to do a test market where instead of showing the full description on items there is a tab that you need to click on that says "See Item Full Description".  

As sellers, I do not recall being told that eBay was testing this with my listings, nor do I remember being offered ... Read More
Reading EcommerceBytes Letters Blog: eBay Consignment Seller Questioned over Hidden Descriptions
Comments (25) | Permalink
Sun Mar 15 2015 08:52:56

eBay Protects Sellers from Bad Claims

By: Reader
 
Dear Ina, 
I continue to receive notices from eBay indicating "How they have protected my account." In this case, they say that they have protected me from 10 money back guarantee requests. 

For the life of me, I can find no record of any requests. My dash board makes no mention of any such activity. I would call eBay customer service but as we all know, this is a waste of time. 

Does anyone know what eBay is doing with these announcements? I doubt that they are doing anything to "help out a seller".

Thanks for consistently delivering exceptional service to your buyers. We're here to provide you a ... Read More
Reading EcommerceBytes Letters Blog: eBay Protects Sellers from Bad Claims
Comments (39) | Permalink
Fri Mar 13 2015 11:49:16

Is eBay Slack on Global Risks Since Sellers Shoulder the Burden?

By: Reader
 
Dear Ina,
eBay is refusing to take action against Buyer from Ukraine, buying goods from me with stolen credit cards And I can't for the life of me understand why they won't remove him as a buyer. No, this is not a joke, it is really happening.

A buyer from the Ukraine with zero feedback bought gold bullion from me in two transactions. I send the items, but then he bought ten more in separate transactions.

I was concerned and contacted eBay CS. Their "advice" was that I was committed to sending it, and so I had to do so.

I held back though, and lucky I did because ... Read More
Reading EcommerceBytes Letters Blog: Is eBay Slack on Global Risks Since Sellers Shoulder the Burden?
Comments (26) | Permalink
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