|Mon Sept 24 2018 14:02:37|
eBay Seller Confronted with New Shipping Label Layout
Another day, another useless change. Went to print a USPS label, and I'm presented with a whole new template. As usual, info is spread all over.
In addition, and true to form, a box proudly announces that I saved $1.35 using eBay labels.
WRONG!...I "saved" 35 cents.
PS: Just noticed a little "reminder" in that template that my customer expects his delivery by the 27th. Sale was today (24th), my handling time is 2 days...you can do the math.
|Comments (11) | Permalink|
|Sat Sept 22 2018 22:20:45|
PayPal Tells Seller It Can No Longer Unhold eBay Holds
I found out something interesting from PayPal. (They have a new chat service that is actually very good.)
The reason I was calling was due to a held payment, where the customer had already received the item and given feedback. Normally PayPal would release the funds 3 days after confirmed delivery and if feedback was received, they would release the funds immediately.
This is what the Customer Service rep informed me:
"Thank you so much for your information, After further review I see that your payment is on an eBay hold, Due to an update in our agreement with eBay we can no longer release payments that ... Read More
|Comments (22) | Permalink|
|Thu Sept 20 2018 23:02:22|
eBay Unwanted Price Reductions
I wrote to you earlier this year about eBay changing my listings to 50% price reductions under Make An Offer, which I did NOT have turned on.
Today it happened again: Three fixed price items and one bid item.
At 2:21 I got a bid for $9.99; at 2:26 eBay put a Make An Offer of $5.00!
I have 33 items listed. To keep an eye on that is too much.
I'm growing weary - as their customer, they undermine me. On lower priced items, 50% could mean losing money. Why would I want to waste time in such underhanded business practices?
|Comments (20) | Permalink|
|Mon Sept 17 2018 20:00:01|
Seller Says eBay Allowed Nonpaying Buyer to Open Claim
Had a situation with eBay this evening that other sellers should be made aware of.
Had a buyer purchase an item on August 9th and I contacted her for payment after 5 days. Got a story about her account being messed up so agreed to give her another couple of days and then a couple more. She had good feedback so I figured that "stuff happens" sometimes. Finally I got tired of excuses and opened up a case for non-payment.
Today I receive and email from eBay that the buyer had opened up a case because she didn't receive the item - see email below.
|Comments (19) | Permalink|
|Sat Sept 15 2018 22:56:44|
Sellers: Check Your eBay Buyer Restrictions Settings
A buyer bought an item from me and wanted 2 others. They had zero feedback but weren't able to buy and asked if I would lift the restrictions.
Puzzled, I told them I didn't have buyers restrictions and thought because they had no feedback eBay had stopped them?
So I called eBay and they went into my settings and saw the box checked to not allow a buyer buy from me for ANOTHER 10 FREAKIN DAYS! Once they bought.
I would NEVER do that. It almost cost me $110.00 had the customer not contacted me and make me aware of it.
Who in their right mind would prevent buyers ... Read More
|Comments (20) | Permalink|