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Sat July 20 2019 09:44:22

Uneven Media Coverage of eBay and Amazon Price Glitches

By: Reader

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Dear Ina,
I saw your response in the article titled "Another Cockup Leaves eBay Buyers Fuming" about Amazon having a glitch and you posted a link to Business Insider. 

Maybe you could do an article about why every little problem on Amazon gets media coverage, while at the same time, eBay has problems like this daily with site errors and checkout issues and not a peep anywhere. Even major issues like Hasbro and Reebok recently there wasn't much of a peep anywhere. 

All you ever see about eBay in the media is how great they are, their "innovations", their "AI", and how their ... Read More

Comments (11) | Permalink
Thu July 18 2019 14:24:09

Seller Finds Walmart Portal Rife with Issues

By: Reader

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Dear Ina,
We're a newly approved seller on Walmart.com and I have never experienced a more buggy, slow and unstable seller site. I was pretty shocked (and disappointed) and not what I was expecting. Anyone else report this? 

From our standpoint I'm seeing a host of functionality issues in their Walmart seller portal that was recently opened up to us. Constant random system errors, crashes, indecipherable system hangs from their platform ... the site is essentially not stable yet, and I'm shocked they would release and push this to sellers, it's in need of serious overhaul and debugging. 

I tried to email Walmart support about the problems ... Read More

Comments (12) | Permalink
Thu July 18 2019 14:19:17

Are eBay Buyers Having Problems Leaving Feedback?

By: Reader

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Dear Ina,
I don't buy much on eBay but like to give feedback when I'm happy. Try as I might I am unable to find a leave feedback option on my last purchase. 

As a seller, I expect maybe 1 in 2 buyers to leave feedback, but now I'm wondering if this issue happens on my sold items. Anyone else have a similar issue?
Nicholas

Comments (6) | Permalink
Tue July 16 2019 09:11:03

eBay Removal of Shipping Options Called Appalling

By: Reader

 

Dear Ina,
Recently reported CHANGE where eBay is taking it upon themselves to REMOVE manners of shipping is an All-Out FIASCO.

I have nearly 50 years experience shipping small, expensive and inexpensive items to every corner of the USA. Unlike MANY who sell on eBay I have EMBRACED the policy of always offering FOUR manners of shipping ANY and ALL of my roughly 1,400 eBay items.

I am appalled that eBay suits have decided that MAMA knows best and they are suppressing 1, 2, or 3 of my selected manners of shipping on every listing that I just now checked. This is MADNESS.

I encourage ALL who read this ... Read More

Comments (12) | Permalink
Sun July 14 2019 09:14:26

Disputing eBay Listing Upgrade Never Ordered

By: Reader

 

Dear Ina,
I was charged a bold listing fee by eBay. When listing items on eBay I never click on bold listings. I always check before listing items on eBay and never saw the $4 listing fee. 

I contacted customer service and they said they can do nothing. I checked online and noticed someone contacted you in May about the same problem. I have been an eBay seller since 1997 and am a registered business owner. Is there anything that can be done?

Thank you.
Tom

Comments (13) | Permalink
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