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EcommerceBytes Letters to the Editor Letters to the Editor
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For consideration, send your email to ina@auctionbytes.com with "Letters to the Editor Blog" in the subject line! Remember to include your name as you would like it to appear in the blog.
Fri July 29 2016 20:37:53

Should eBay Vintage Seller Launch His Own Site?

By: Reader
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Dear Ina,
I just read the responses to the eBay topic, "Are you better off than a year ago" (link). Many sellers confirmed what I've experienced which is "no."

I would like to follow up this topic and ask, "Is it worth the time and effort to develop your own web site? I did so a year ago using Wordpress and have had a few trickling sales. I listed about 100 items and then stopped adding more. An eBay friend of mine built her own Wordpress store too a year ago and due to no sales just closed it recently. 

I know about the theory of ... Read More
Reading EcommerceBytes Letters Blog: Should eBay Vintage Seller Launch His Own Site?
Comments (3) | Permalink
Fri July 29 2016 02:17:42

Seller Says eBay Errs in VAT Billing

By: Reader
Sponsored Link
Dear Ina,
I am a non-business eBay seller residing in Greece. All eBay fees are charged to me by eBay Europe S.a.r.l. based in Luxembourg.

Consequently all eBay fees charged to me included Luxembourg VAT (17%) as also indicated on all their invoices ("The above amounts include legal VAT").

This means that a 15 $ fee charge for example is analyzed as follows : 12.82 net eBay fee + 17% VAT = 15. 

As of July 2016, I notice that eBay started applying on their fees to sellers the new EU rule by which VAT is charged at the rate of the country of residence of the customer (in ... Read More
Reading EcommerceBytes Letters Blog: Seller Says eBay Errs in VAT Billing
Comments (1) | Permalink
Tue July 26 2016 09:40:53

Is eBay a Buyers' Market?

By: Reader
Sponsored Link
Dear Ina,
I am writing about eBay sales but want to preface it with the topic of housing sales. We currently have our home up for sale and we have been told that in our area it is a sellers' market. 

After reading the letter last night regarding eBay sales "are you better off than you were a year go?" it came to me this morning that although it may be a sellers' market when it comes to selling our home (in our area) it is completely a buyers' market with eBay.

Before we listed our house for sale, we had 10 consecutive weekends of garage sales. I ... Read More
Reading EcommerceBytes Letters Blog: Is eBay a Buyers' Market?
Comments (26) | Permalink
Fri July 22 2016 14:50:07

Seller Spends Hours to Resolve eBay Feedback Problem

By: Reader
 
Dear Ina, 
I guess it is my turn to have problems with eBay. I had a buyer that bought two items asking for combined shipping. I complied, and the buyer was unhappy. He got rather irate in fact. He asked me to cancel the order. I refused, stating that he needed to request the cancellation knowing that he would give me negative feedback. 

Low and behold I get a message from eBay showing that I had requested to cancel the order, and also the buyer left me two negs. I called eBay about how they could initiate a cancellation request on my behalf without my ... Read More
Reading EcommerceBytes Letters Blog: Seller Spends Hours to Resolve eBay Feedback Problem
Comments (16) | Permalink
Thu July 21 2016 11:46:08

How to Comment on PRC Website on UPU Terminal Dues

By: Reader
 
Dear Ina,
Thank you for bringing this very important issue to our attention: that postal reform is being discussed and that we can submit comments to the PRC until 4:30 pm July 21st (tomorrow).

I am writing to beg you to update the instructions on your blog post or very few will figure out how to comment. I tried to comment today by reading your blog post and the instructions on the PRC website and could not. It is the most user-unfriendly website I have ever seen.  I had to call Mary Hanks at PRC to be walked through the process. 

I then compiled careful ... Read More
Reading EcommerceBytes Letters Blog: How to Comment on PRC Website on UPU Terminal Dues
Comments (6) | Permalink
Mon July 18 2016 14:47:31

Will Shoe Seller Get the Boot on eBay?

By: Reader
 
Dear Ina,
Here is an interesting thread on the eBay Seller board.

It seems seller DC Shoes ran a sale earlier this week, either intentionally or unintentionally, with dozens of shoes listed for $.99, with free shipping on orders over $19. It may have been a mistake, but their parent company, Quicksilver, is in bankruptcy protection, so clearing unsold backstock makes some sense.

Well, of course, they figured out their mistake too late and are cancelling orders, and their feedback shows they have been running them as buyer initiated cancels, which they are not.  

Also, strangely enough, their DSR still shows 4.9, 4.9, 4.9, 5.0, and even more strange, ... Read More
Reading EcommerceBytes Letters Blog: Will Shoe Seller Get the Boot on eBay?
Comments (10) | Permalink
Sun July 17 2016 15:29:49

eBay Sends Payments to Wrong Seller But Refuses to Help

By: Reader
 
Dear Ms. Steiner,
I read your article when it appeared on EcommerceBytes on May 26. As I do not use the new listing tool I did not think it would pertain to me.

I am a 17 year veteran of eBay. I have over 2700 items for sale at any given time in my store. The glitch that you wrote about with eBay's new listing tool is not just in the new listing tool, as I do not use the new listing tool. 

The standard listing tool "Selling Manager Pro" has the same glitch.

I listed 66 items in the past 2 days. So far 9 of the ... Read More
Reading EcommerceBytes Letters Blog: eBay Sends Payments to Wrong Seller But Refuses to Help
Comments (9) | Permalink
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