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EcommerceBytes Letters to the Editor Letters to the Editor
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For consideration, send your email to ina@auctionbytes.com with "Letters to the Editor Blog" in the subject line! Remember to include your name as you would like it to appear in the blog.
Wed July 1 2015 15:49:42

eCrater Gets Higher Google Search Placement than eBay

By: Reader
Sponsored Link
Dear Ina,
A few days ago, I mentioned that I was at the Ebayclassifieds.com site (owned by EB) and they now have a "pay extra to be at the top of the list" for $4.99, one time.

Seems that eBay is trying that with its sellers. I happened upon this message in the community:

Got a call from an eBay salesman today. Inviting me to check out their new Pay-to-Get-Viewed scheme. I can now pay extra to have my items advertised. But wait. I thought that's what I was paying for to begin with??? This has got to be the most desperate company on the Internet today.

After reading ... Read More
Reading EcommerceBytes Letters Blog: eCrater Gets Higher Google Search Placement than eBay
Comments (17) | Permalink
Mon June 29 2015 07:36:09

eBay Aggressive Delivery Estimates Lead to Disappointed Buyers

By: Reader
Sponsored Link
Dear Ina,
Good morning, once again I contact you regarding eBay, I feel sometimes like I need an eBay Shrink.

Is anyone else dealing with unreasonable expectations being set with the Fast and Free program and USPS Deliveries?

I just had a buyer open a case for product not delivered on time/not received. The product was ordered and shipped on 6/23. The post office is showing estimated time for delivery 6/27. The case was opened today 6/28. 

I talked to a CSR who said the case was able to be opened because the shipping delivery expectation was 6/27 the next day the case can be opened. I get it, ... Read More
Reading EcommerceBytes Letters Blog: eBay Aggressive Delivery Estimates Lead to Disappointed Buyers
Comments (31) | Permalink
Fri June 26 2015 22:58:41

With Amazon Handmade, Seller Begs Etsy to Rethink Policies

By: Reader
Sponsored Link
Dear Ina,
Am I alone in thinking that if Etsy had been more receptive to the shop owners requests and suggestions after the "Town hall that started it all" on October 1st 2013, they may not have the problems they have now?

Will Amazon's announcement encourage Etsy CEO and Board members to finally reconsider our request for a special section of truly made by hand shops?

With the news that online giant Amazon is considering opening a "handmade" section, now might be the time for the CEO and to board to recognize that they should have given the artisans a special place called "really made by hand" ... Read More
Reading EcommerceBytes Letters Blog: With Amazon Handmade, Seller Begs Etsy to Rethink Policies
Comments (30) | Permalink
Wed June 24 2015 17:08:06

eBay to Penalize Listings Missing UPC Codes

By: Reader
 
Dear Ina,
I regularly listen to eBay's live webinars if the topic has anything to do with any upcoming changes that might affect me. Today I listened to "List to Sell: Top Strategies for Success" because it promised to address the new UPC requirements going into effect on June 29th in some of the categories I list in. I don't usually expect much from these webinars except a slight rise in blood pressure, and on a good day, an ironic laugh or two.

It was announced in this webinar that "listings with UPC codes will be given a boost in placement in Best Match".

The truth of ... Read More
Reading EcommerceBytes Letters Blog: eBay to Penalize Listings Missing UPC Codes
Comments (66) | Permalink
Tue June 23 2015 11:18:05

eBay Alternatives Get Good Ratings and Bad Reviews

By: Reader
 
Dear Ina,
Yesterday I read about the top ecommerce stores as voted by the sellers: Etsy, eBay, Bonanza, etc.

Then I did a Google search for reviews of Etsy and Bonanza, and they are horrible from both sellers and buyers. I'm trying to understand why there could be such polar-opposite views.

I am trying to pick a store to sell one, but when I read such reviews, none of them sound very appealing, really.
Larry
Reading EcommerceBytes Letters Blog: eBay Alternatives Get Good Ratings and Bad Reviews
Comments (40) | Permalink
Mon June 22 2015 16:01:32

eBay Sniping Policy Results in Lost Bids

By: Reader
 
Dear Ina,
I called eBay and the girl on the phone told me directly that eBay does not want you to use sniping services anymore. I told her that I am going to file a complaint with the appropriate agency.

I too have lost some items that I really wanted and the sellers I contacted were really mad. This is making eBay look really stupid.

I have used AuctionSniper for over 10 years and never had the "eBay requires account verification" pop up. Now it is popping up once a week.

AuctionSniper and eBay blame each other for the problem. I guess that eBay wants ... Read More
Reading EcommerceBytes Letters Blog: eBay Sniping Policy Results in Lost Bids
Comments (22) | Permalink
Thu June 18 2015 16:41:04

Recent eBay Changes Negatively Affect High-Value Sellers

By: Reader
 
Dear Ina,
I am a high volume seller. Top Rated 100 percent positive feedback with no account issues. My sales have stopped. 

I contacted eBay and spoke with high value sales CSR. After an hour long conversation and reviewing my listing, I was told I was being added to the list of high value sellers that are being effected by the recent changes. 

I was dumb founded. I said, Oh I am not the only one, and they chuckled and said they are in conference and comparing notes on what's causing this and how they are trying to fix it. They are comparing notes.

I went from 50 sales ... Read More
Reading EcommerceBytes Letters Blog: Recent eBay Changes Negatively Affect High-Value Sellers
Comments (60) | Permalink
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