In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views.
Having just been dumped in to Seller Hub, it’s curious that my sold notifications are now going to my spam folder.
I never check it, but did so today because the total looked out of whack.
I was wondering if you had heard of this issue yet, and if you have, if you know if it is a temporary eBay glitch, or a permanent “problem”.
When I send my buyers a combined invoice for more than one item purchased through eBay, up until (recently), I used to be able to dictate which PayPal account their payment would be directed to. now, that has disappeared, and when I send an invoice for several items, that option is no longer available.
It has always been that way on a one item invoice, eBay would dictate which PayPal account payment was sent to, and I would have had to make that decision when initially listing the item, but once more than one item was purchased and invoiced, I could then choose, and fill in, or change the PayPal account the payment would go to.
I hope you are all over this already. Facebook is asking banks for the account info of their members.
The eBay clothing category update is a disaster!
All our polo shirts are now categorized as button down shirts – if you go to change to a polo, there is no drop down menu – you have to use the ‘browse’ to find the category.
When you change to ‘polos’ all your item specifics are blanked out! That is a big deal – all the info we put in to the specifics is gone – not only that, the new specifics has no place for material, size and pattern.
It’s a mess. So is male and female active wear – it has all changed to “tops” – the pants skorts etc.
Called eBay and spoke to a rep who had no idea what i am talking about so i got a supervisor who took screen shots and said she will ‘call me back’.
Another great eBay update! Anyone else out there having problems have a solution?
Editor’s Note: We wrote about the problems with the August eBay Category Update in this AuctionBytes Blog post.
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